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Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in our Manchester office. The salary on offer is between £25,000-£28,000 pa.
Job Responsibility:
Managing a UK wide residential property portfolio approx. 150-200 properties across multiple landlords
Organising & recommending maintenance works
Ensuring the portfolio remains compliant to include gas, electrical and fire safety
Making regular 'check in' calls with landlords
Delivering exceptional customer service to our customers & landlords
Renewing & negotiating tenancy agreements
Arrangement of inspections, inventories & check outs of our customers
Working with external suppliers to fulfil your role
Requirements:
Great customer service
Resilience when working in a fast paced & demanding environment
Strong problem solving skills
Ability to priorities tasks & responsibilities
Experience in surveying/property management/housing
What we offer:
Discounts at over 900 retailers via smart spending app
Wellbeing centre resources for activity, nutrition, financial wellbeing, and mental health
Employee Assistance Programme with free counselling support sessions
Smart Tech Scheme for gadgets and appliances
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Competitive base pay
Incentivised commission and performance bonuses for most roles
Pension
Professional development funding for qualifications