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Welcome to Charters, where local knowledge meets strong values and people always come first. As part of Lomond, the UK's leading network of Lettings and Estate Agencies, we're proud to operate across 26 branches with a team of over 370 dedicated professionals supporting our customers every day. With extensive industry expertise and a deep understanding of the local market, we're committed to helping people find, sell, and let their property with confidence. We have an exciting opportunity to join our dynamic team as a Property Relationship Manager in our Brighton office. If you enjoy building relationships, solving problems, and delivering outstanding service, we'd love to hear from you.
Job Responsibility
Build strong relationships with landlords, tenants, and contractors
Manage property maintenance, repairs, and inspections
Ensure properties remain legally compliant and maintained to a high standard
Handle tenancy notices, rent reviews, and day-to-day property management
Deliver an excellent customer experience while managing multiple priorities
Carry out property inspections
Requirements
Full UK driving licence and access to your own vehicle
Previous experience within property beneficial
Strong Customer Service background
Excellent communication and customer service skills
Strong organisational and problem-solving abilities
Confidence managing expectations and difficult conversations
A proactive, detail-focused approach
Nice to have
Previous experience within property
What we offer
28 days' holiday
Competitive salary with commission and performance bonuses (where applicable)
Contributory pension
Discounts at over 900 retailers
Employee Assistance Programme with free counselling support
Career development opportunities within the Lomond Group