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Property Portfolio Manager

https://www.aruma.com.au Logo

Aruma

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Location:
Australia, Burleigh Heads

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Category:
Real Estate

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Aruma is seeking a strategic and relationship-driven Property Portfolio Manager to lead housing partnerships and support sustainable service delivery across their Home & Living, Community, Children’s Services, and Therapeutics portfolios. The role involves building relationships with housing providers, developing property strategies, ensuring compliance with legislative requirements, managing property data and costs, and supporting audits and reporting processes.

Job Responsibility:

  • Build and manage strong relationships with housing providers and stakeholders
  • Monitor provider performance and resolve issues
  • Develop housing partnership pipeline and joint initiatives
  • Liaise with government departments and external authorities
  • Support property strategy development and implementation
  • Ensure compliance with legislation and organisational policies
  • Provide insights on property utilisation and cost management
  • Oversee statutory reporting and returns
  • Prepare reports for senior leadership and regulators
  • Support audits and compliance submissions
  • Stay informed on sector trends and policy changes
  • Maintain accurate property data and systems
  • Support acquisition and disposal processes
  • Prepare lease and rent review reports
  • Collaborate with Finance on lease renewals and rent roll files
  • Track KPIs, financial performance, and compliance
  • Ensure property costs are accurately captured

Requirements:

  • Cert III or higher in Business Administration and/or Cert IV in Property Services
  • Experience managing governance frameworks and service/accommodation partnerships
  • Proven success across KPIs: customer satisfaction, compliance, risk, and quality
  • Passion for real estate and continuous learning
  • Working knowledge of the Residential Tenancy Act
  • Solid financial skills, ideally from an Accounts Payable background
  • Flexible communication style tailored to individuals and groups
  • Highly proactive and goal-driven mindset
  • Strong organisational skills
  • able to manage multiple tasks and deadlines
  • Self-motivated, accountable, and customer focused
  • Confident, empathetic, and sound business judgment
  • Knowledge (or eagerness to learn) of NDIS, Residential Tenancy Act, and related legislation
  • Intermediate to advanced Microsoft Office skills
  • quick to learn new system
  • Skilled in building and maintaining community networks
  • Experience in strategic property management environments
  • Able to use initiative, set priorities, and meet competing deadlines
  • Australian Citizen or permanent resident
  • Willing and able to travel interstate and intrastate
  • Unrestricted Australian Driver’s Licence and willingness to use personal vehicle (as per Aruma policy)
  • Clear criminal history, including NDIS Worker Screening Check and Working with Children Check

Nice to have:

  • Passion for real estate and continuous learning
  • Solid financial skills, ideally from an Accounts Payable background
  • Knowledge (or eagerness to learn) of NDIS, Residential Tenancy Act, and related legislation
What we offer:
  • Competitive salary package
  • Car allowance
  • Laptop
  • Mobile phone
  • NFP salary packaging up to $15,900 for living expenses and an additional $2,650 for meal and entertainment expenses each year tax free
  • Continuous learning opportunities
  • Work-life balance
  • Supportive team environment
  • Fitness passport
  • Employee Assistance Program
  • Vibrant, positive work environment

Additional Information:

Job Posted:
July 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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