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Aruma is seeking a strategic and relationship-driven Property Portfolio Manager to lead housing partnerships and support sustainable service delivery across their Home & Living, Community, Children’s Services, and Therapeutics portfolios. The role involves building relationships with housing providers, developing property strategies, ensuring compliance with legislative requirements, managing property data and costs, and supporting audits and reporting processes.
Job Responsibility:
Build and manage strong relationships with housing providers and stakeholders
Monitor provider performance and resolve issues
Develop housing partnership pipeline and joint initiatives
Liaise with government departments and external authorities
Support property strategy development and implementation
Ensure compliance with legislation and organisational policies
Provide insights on property utilisation and cost management
Oversee statutory reporting and returns
Prepare reports for senior leadership and regulators
Support audits and compliance submissions
Stay informed on sector trends and policy changes
Maintain accurate property data and systems
Support acquisition and disposal processes
Prepare lease and rent review reports
Collaborate with Finance on lease renewals and rent roll files
Track KPIs, financial performance, and compliance
Ensure property costs are accurately captured
Requirements:
Cert III or higher in Business Administration and/or Cert IV in Property Services
Experience managing governance frameworks and service/accommodation partnerships
Proven success across KPIs: customer satisfaction, compliance, risk, and quality
Passion for real estate and continuous learning
Working knowledge of the Residential Tenancy Act
Solid financial skills, ideally from an Accounts Payable background
Flexible communication style tailored to individuals and groups
Highly proactive and goal-driven mindset
Strong organisational skills
able to manage multiple tasks and deadlines
Self-motivated, accountable, and customer focused
Confident, empathetic, and sound business judgment
Knowledge (or eagerness to learn) of NDIS, Residential Tenancy Act, and related legislation
Intermediate to advanced Microsoft Office skills
quick to learn new system
Skilled in building and maintaining community networks
Experience in strategic property management environments
Able to use initiative, set priorities, and meet competing deadlines
Australian Citizen or permanent resident
Willing and able to travel interstate and intrastate
Unrestricted Australian Driver’s Licence and willingness to use personal vehicle (as per Aruma policy)
Clear criminal history, including NDIS Worker Screening Check and Working with Children Check
Nice to have:
Passion for real estate and continuous learning
Solid financial skills, ideally from an Accounts Payable background
Knowledge (or eagerness to learn) of NDIS, Residential Tenancy Act, and related legislation
What we offer:
Competitive salary package
Car allowance
Laptop
Mobile phone
NFP salary packaging up to $15,900 for living expenses and an additional $2,650 for meal and entertainment expenses each year tax free
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