Property Manager Job at JLL (Denver)

Job Description

As the Property Manager, you will provide leadership to your team and outstanding customer service to your clients, while managing our portfolio. You are responsible for all aspects of client and tenant satisfaction. As the lead professional, you will also be responsible for preparing budgets and financial reports, managing Tenant Improvements and/or capital improvement projects, and developing your staff. The Property Manager role is based on-site in downtown Denver overseeing a portfolio of 3 buildings (approx 300k sq ft).

Job Responsibility

Provide leadership to your team and outstanding customer service to your clients, while managing our portfolio
Responsible for all aspects of client and tenant satisfaction
Preparing budgets and financial reports
Managing Tenant Improvements and/or capital improvement projects
Developing your staff
Effectively and regularly communicate with the General Manager and/or Regional Leadership on significant operating issues at the building, including client or tenant concerns
Assist in the preparation of the annual budget and associated documentation, such as explanatory notes
Review financial statements and reports for the property, including occupancy rates and lease expiration dates
Analyze financial statements to project future financial positions and budget requirements
Prepare and review financial reports for clients on a monthly, quarterly, and annual basis, complying with the requirements in the management services agreement
Inspect properties and equipment to assess the extent of service and equipment required
Recommend, justify, develop, and coordinate projects aimed at enhancing the value of the buildings
Work with the Engineering and maintenance team to facilitate maintenance, repairs, or renovations
Obtain bids from outside contractors following client and JLL guidelines
Manage construction projects, such as tenant improvements, restroom renovations, and major repair and maintenance projects
Review construction specifications or plans, seeking advice from relevant stakeholders
Support the Brokerage Team in the review of lease proposals and lease language
Manage the lease administration process, from reviewing lease proposals to coordinating tenant construction and preparing lease abstracts
Maintain an intimate knowledge of lease agreements, ensuring compliance from an accounting and operations standpoint
Act as the primary or secondary contact for tenants regarding tenant service requests
Proactively meet with tenant representatives on a scheduled basis
Work with Client Accounting Services to manage the accounting process and direct on-site bookkeeping functions and the collection process
Review account aging reports to assess collection status and outstanding balances
Evaluate current collection policies and procedures
Submit tenant accounts to attorneys or agencies for collection with client approval
Assist with tenant evictions in compliance with court orders and instructions from specified attorneys and clients
Prepare adjustments to the tenant billing process, demonstrating a strong understanding of CPI increases, CAM reconciliations, escalations, recoveries, special charges, etc
Competitively bid and prepare all service contracts to ensure high-quality and cost-effective services
Analyze contract bids, submit bids and recommendations, and execute standard form contract agreements
Act as the primary contact for service contractors and vendors
Regularly communicate with the property team, providing necessary support and information to this primary tenant contact
Inspect all properties on a regular basis to ensure that building operations are conducted according to JLL standards and procedures
Establish, communicate, and manage the tenant move-in/move-out process to minimize disruption to established tenants
Ensure that appropriate insurance requirements are in place for all properties

Requirements

Associate or bachelor's degree is required
Minimum of three (3) years of commercial real estate or property management experience, including budget preparation/financial reporting, knowledge of building systems, lease documentation, and administration
Must obtain the required real estate license within your jurisdiction, such as a salesperson license or property management license
Real estate license required within six (6) months of hire date
Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), business periodicals, professional journals, technical procedures, and government regulations
Proficiency in producing well-written reports, business correspondence, and procedure manuals
Effective presentation skills to communicate information to senior level management, clients, tenants, vendors, peers, and the public
Ability to calculate figures and amounts, such as discounts, interest, commissions, prorations, percentages, and basic rent, parking fees, and late fees
Proficiency in applying concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to analyze, interpret, and explain financial statements and calculate dollar and percentage variances
Strong financial and accounting acumen, including a clear understanding of cash and accrual accounting procedures
Strong problem-solving skills, including the ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to solve practical problems and handle a variety of concrete variables in situations with limited standardization
Ability to interpret various instructions presented in written, oral, diagram, or schedule form
Strategic thinking skills with a focus on implementation and execution

Nice to have

A degree in Finance or Accounting is preferred
An advanced degree is a plus
LEED AP or GA accreditation is preferred

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
A supportive, caring and diverse work environment designed for your growth and well-being
A platform to make a meaningful impact on the community and the environment through our sustainability initiatives

JLL - All Job Offers