Property Manager Job at Asana Partners (Austin)

Job Description

Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $8 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities. Our distinctive company culture is the key to our success. We recruit high-performing, ambitious individuals who are entrepreneurial and eager to maximize their potential in a team environment. We value relationship building – both internally and externally – and view it as the foundation for creating value for our neighborhoods and generating strong results for our investors. Asana Partners is known for our proven, strategic approach; our sophisticated, collaborative team; and our high-quality portfolio. We were founded to be a firm that would provide career-long opportunities for our people and a long-term partner for our investors. Asana Partners is building an in-house property management capability to operate our portfolio directly. This team will be directly aligned with our investment management business, pairing institutional operating discipline with a hospitality-driven approach to tenant experience and modern, technology-enabled workflows. This is a rare opportunity to make an impact on a new operating platform and grow together as it scales.

Job Responsibility

Serve as the on-site and portfolio-level leader responsible for delivering an exceptional tenant experience, driving financial performance, and executing operational excellence across assigned assets
Serve as the day-to-day relationship manager for tenants at each portfolio property
Deliver a tailored hospitality experience aligned with each asset
Proactively engage tenants through regular communication and community-building initiatives
Lead tenant issue resolution with urgency, ownership, and follow-through
Own budget-to-actual performance, including variance analysis and corrective action planning
Partner with Asset Management to execute business plans
Oversee accounts receivable, CAM management, recoveries, and expense control
Drive NOI growth through operational efficiencies and strategic vendor management
Execute Asana Partners operating standards across maintenance, engineering, janitorial, landscaping, and life safety
Manage vendors as performance-based partners
Ensure vendor compliance, COIs, and service standards are consistently met
Oversee capital projects, tenant improvements, and property upgrades
Leverage Asana Partners technology platforms (e.g., Yardi Voyager, Cove, AI tools) to monitor performance and operations
Ensure data accuracy, reporting transparency, and real-time visibility
Use analytics and dashboards to drive proactive decision-making
Adopt AI-enabled tools to improve responsiveness and efficiency
Lead and coordinate property teams, including assistants, engineers, and third-party partners
Establish clear expectations around urgency, accountability, and service quality
Foster a culture of collaboration, hospitality, ownership, accountability, and intellectual curiosity that embraces continuous improvement and challenges conventional thinking
Support hiring, training, and development aligned with Asana Partners’ standards
Ensure compliance with life safety, regulatory, and lease requirements
Lead incident response, reporting, and risk mitigation efforts
Maintain thorough and accurate documentation across all operations

Requirements

3–7+ years of commercial property management experience
Retail and/or mixed-use experience strongly preferred
Proven ability to manage budgets, vendors, and tenant relationships
Hospitality background or experience strongly valued
Hospitality-driven mindset with acute attention to detail
Solid financial and analytical capabilities
Excellent communication and relationship management skills
Tech-forward and adaptable to new tools and systems
Passion for quality and excellence
Ability to collaborate with people across multiple disciplines and markets
Strong organizational and process skills to navigate multiple competing priorities and teams
Strong work ethic, self-motivated, and capable of effective independent judgment