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We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
Job Responsibility:
Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided
Manage all aspects of health, safety and compliance
Conduct regular site inspections
Manage contractors to deliver a high quality of service that is value for money at our developments
Set accurate budgets for the developments in your portfolio
Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients
Taking ownership of client relationship management on each of the sites within their portfolio
Deliver excellent customer service through professionalism and strong technical knowledge
Respond to all enquiries in line with our Centrick Customer Service Charter
To support with the day to day running of the department in line with Director guidance
Attend and actively participate in team meetings, providing suggestions for improvements
Requirements:
Desirable: ATPI / MTPI professional property qualification
Have a strong understanding of compliance and building safety
Be an excellent communicator who can build strong relationships with both our residents and clients, ensuring they receive the highest level of service and care
What we offer:
Time to Recharge: 25 days’ holiday plus bank holidays
Future Security: Enhanced pension scheme based on role
Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
Mental Health Support: 24/7 mental health services
Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
Giving Back: One volunteer day annually to support a charity or cause close to your heart
Benefit Platform: One online platform for all benefits and recognition