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We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
Job Responsibility:
Responding to incoming client and resident enquiries quickly
Ensuring regular feedback of outstanding issues is provided
Manage all aspects of health, safety and compliance
Conduct regular site inspections
Manage contractors to deliver a high quality of service that is value for money
Set accurate budgets for the developments in your portfolio
Attending resident meetings on site, sometimes outside of office hours
Taking ownership of client relationship management on each of the sites within their portfolio
Deliver excellent customer service through professionalism and strong technical knowledge
Respond to all enquiries in line with our Centrick Customer Service Charter
To support with the day to day running of the department in line with Director guidance
Attend and actively participate in team meetings, providing suggestions for improvements
Requirements:
ATPI / MTPI professional property qualification (desirable)
Strong understanding of compliance and building safety
Excellent communicator who can build strong relationships with residents and clients
What we offer:
Car Allowance
25 days’ holiday plus bank holidays
Enhanced pension scheme based on role
Holiday allowance grows with length of service
Medicash, virtual GP, therapies, dental and optical support
Company sick pay increases over time
Study support and access to our dedicated academy
24/7 mental health services
Extra day off on your birthday
One volunteer day annually to support a charity or cause
One online platform for all benefits and recognition