Property Manager Job at JLL (Mumbai)

Job Description

You will the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology.

Job Responsibility

Ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology
Ensure manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them
Formulate suitable budgeting controls and Monitor SLA’s & KPI’s for JLL and outsourced agencies
Maintain service level agreements and keep performance indicator scores above excellence
Ensure timely renewal of the agreement, submission of invoices and follow-ups for the payments
Oversee all vendor quotations and invoices
Ensure proper signoffs for attendance and all the required details for cost sheet submission
Ensure timely submission of client approved cost sheet to JLL office and follow up for the invoice
Ensure accuracy of billing information
Manpower planning for the site
Conduct daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out
Ensure proper teamwork for all the facilities
Assist client SPOC in creating the annual budget for site operations and formulating strategies for effective management
Review and ensure data (hard and soft copy)/ e-mails/ client files are updated
Deal with occupants’ queries in verbal/ written form
Ensure robust complaint management process is in place and is followed meticulously
Communicate and circulate information to occupants’ authorities on operational complications
Ensure health and life safety regulations/ manuals are adhered on site
Ensure all risk assessment recommendations are implemented and enforced for compliances
Create business continuity plans
Resolve emergency maintenance matters with urgency
Maintain exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies
Create and submit the daily management report (DMR) and the monthly management report (MMR) and review with client
Coordinate and maintain the as-built drawing and transition document library
Work closely with the regional RO / SME/ Training teams and ensure closures of all required reports
Facilitate the services under the Slogan “No Safety No Work”
Provide handover support on behalf of the developer’s team
Oversee the implementation of fit-out guidelines
Formulate and implement a comprehensive building code of conduct
Manage the systematic allocation of parking spaces
Serve as the primary intermediary between the developer and unit owners throughout the HOTO process

Requirements

Degree/Diploma in Electrical/Mechanical/Civil/Marine Engineering OR equivalent
Minimum 10 years of work experience in Facility Industry/Real Estate/Hotel or Construction Industry
Being Analytical and Meticulous
Understanding and managing people dynamics
Keen eye for detail
Excellent problem-solving skills

What we offer

Realise your full potential in an entrepreneurial and inclusive work environment
Empower your ambitions through dedicated Total Rewards Program, competitive pay and benefits package

JLL - All Job Offers