Property Manager

• Manage portfolio in accordance with RICS Codes of Practice, ARMA rules
• Assisting the Head of property management to provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the terms of management agreement /SLA
• Assisting the Head of property management to manage in relation to company targets of income and service delivery
• Dealing with leaseholders enquiries appertaining to the development
• Responding to correspondence/emails including those from Directors, lessees and tenants
• Attend residents AGMs and directors meetings, and raise fees where applicable
• issue draft minutes to Directors
• Action Minutes
• Write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, untaxed vehicles, pets, etc. and set up files for any lease breach
• Contacting DVLA via legal and admin team regarding abandoned cars and illegally parked vehicles after obtaining instructions from clients
• Ensure the property operates as smoothly as possible
• Prepare service charge budget in accordance with the terms of the leases and Transfer
• issue draft budgets prior to the year end to Directors
• The draft budget must be prepared and provided to your line manager not less than two months in advance of the financial year-end
• Respond to Directors queries in connection with budgets promptly
• Ensure that inspections of properties are regularly undertaken, any points raised are actioned
• Arrange meetings and inspections for all properties managed
• Ensure that all necessary service contracts and annual inspections are in place
• Carry out regularly inspections of properties
• Upload inspection reports on Riskbase and notify clients
• Ensure all properties in the portfolio are insured including dealing with all claims, renewals and enquiries
• Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs
• Contact contractors to ascertain whether they are able to carry out works and issue work order - checking with Directors in the first instance if authorisation is required
• Monitor contractors performance - Follow through and complete jobs, updating PMS
• Issue keys to contractors and monitor safe return - recording this information in Key book
• Ensure key cabinets are kept secure and closed at the end of each day
• Update the Approved Contractors List ensuring that all contractors hold Public Liability Insurance
• Prepare specifications for cleaning, gardening, window cleaning, etc. Issue tenders and appoint contractors - liaising closely with senior property managers
• Issue contracts to contractors ensuring that they comply with current health and safety legislation
• Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment is authorised
• Ensure that all contracts and schedule of works for all properties are entered on the system and updated
• Advise all lessees and/or tenants of impending works
• Monitor contractors performance
• Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works
• Check, code and input invoices
• Any other duties as directed

• Good understanding of Residential Property Management and current legislation
• Interpersonal skills and customer focused

assiting contracts manager