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Property Manager

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Bay Property Management Group

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Location:
United States, Northern Virginia

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

70000.00 USD / Year

Job Description:

Bay Property Management Group Northern Virginia, LLC is seeking an experienced property manager to join our growing team. This individual will be responsible for a portfolio of 150-175 doors, including single-family homes, townhomes, and condos. These doors are located in the Northern Virginia market and are individually owned by investors that we have contracts with. This is a primarily customer-service oriented role and will require liaising with tenants, property owners, and other constituents. You will not manage any staff for this role.

Job Responsibility:

  • Manage all aspects of an assigned property portfolio of approximately 150-175 doors
  • Communicate effectively between and on behalf of multiple constituents, including property owners, tenants, regulatory bodies, vendors, staff members, and others
  • Provide impeccable customer service to all clients by responding to emails, voicemails, and other communications promptly
  • Manage all work order submissions from tenants in AppFolio, assigning technicians and contractors as appropriate
  • Troubleshoot issues and work orders on behalf of tenants and owners
  • Schedule service with maintenance technicians or vendors and follow up to ensure the quality of work and completion
  • Approving invoices for maintenance work accurately and in a timely manner, based on provided funds from the property owner
  • Maintain low delinquency and budget for the properties
  • Work collaboratively with multiple constituents to resolve and de-escalate potential issues that may occur
  • Lead and coordinate the turnover process for properties that are vacant and being prepared for new tenants, including cleaning, maintenance, compliance, and property preparation
  • Ensure that all properties in the assigned portfolio meet all the requisite codes and compliance for the location, included lead certifications, property registration, rental licenses, and other required certifications
  • As needed, handle issues between owners and tenants in court on behalf of BMG
  • Complete administrative tasks related to tracking and documenting work
  • Send late rent letters, file in court for collections, and schedule evictions
  • Process move-outs for security deposit reimbursement
  • Active involvement in the lease renewal process.

Requirements:

  • High school diploma
  • Impeccable customer service skills
  • Previous experience as a property manager is preferred, but not required
  • Real Estate License required
  • Ability to read and write professionally in English
  • Knowledge of Microsoft Office Suite, especially Outlook and Excel
  • Ability to read and create spreadsheets
  • Able to problem-solve independently and think quickly
  • Able to handle tense and emotional customers professionally
  • Ability to handle multiple responsibilities and tasks simultaneously
  • Knowledge of local, state, and federal laws and requirements for rental properties in assigned area
  • Knowledge of basic home repair and maintenance issues, such as filter changes, appliances, seasonal cleaning, and other typical issues
  • Time management skills
  • Extremely thorough and detail-oriented, particularly with email and software systems.
What we offer:
  • 15 days of PTO (banked on a weekly basis). 1 extra day added per year with a max of 20 days
  • 6 paid holidays
  • Healthcare/dental/vision – paid by the employee
  • 401k with company contribution

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
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