Job Description
Oversee the day-to-day operations of the property, including leasing, maintenance coordination, rent collections, and resident relations. Ensure compliance with affordable housing regulations, including LIHTC, HUD, Section 8, and other applicable federal, state, and local requirements. Manage resident files, certifications, recertifications, income verifications, and compliance documentation. Monitor occupancy levels and support leasing efforts to meet revenue and community goals. Supervise onsite staff, including leasing, administrative, and maintenance team members. Prepare and manage budgets, approve invoices, and track operating expenses. Conduct regular property inspections to ensure safety, cleanliness, and overall curb appeal. Address resident concerns and resolve escalated issues in a professional and timely manner. Coordinate with vendors, contractors, and service providers to ensure quality and cost-effective service. Prepare operational, financial, and compliance reports for leadership. Support audits, inspections, and agency reviews. Implement policies and procedures that improve operational efficiency and resident satisfaction.
