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We are looking for a Property Manager to support the day-to-day success of an affordable housing community in Columbus, Ohio. This is a contract opportunity with potential for a permanent role that requires a fully onsite presence and offers the chance to play a key role in resident satisfaction, property performance, and regulatory compliance. The person in this role will balance operational oversight with strong customer service, helping maintain a well-run community while ensuring leasing and occupancy objectives are met.
Job Responsibility:
Direct daily operations for the property, ensuring the community is maintained efficiently and in alignment with company standards
Serve as a primary point of contact for residents, handling questions, concerns, and issues with professionalism and urgency
Oversee leasing activity from inquiries through move-in, supporting occupancy targets and a positive resident experience
Manage rent collection processes, follow up on outstanding balances, and maintain accurate payment records
Coordinate maintenance service requests with appropriate staff or vendors to ensure timely resolution and clear communication
Administer affordable housing documentation, including certifications and recertifications, in accordance with program requirements
Monitor compliance with HUD and other applicable affordable housing regulations, keeping files organized and audit-ready
Complete administrative and reporting tasks using Yardi, Microsoft Office, and other property management tools to support overall site performance
Requirements:
Experience in property management, preferably within residential or affordable housing environments is preferred, not required
Experience using property management software such as Yardi for documentation, tracking, and reporting
Strong administrative skills with the ability to manage records, deadlines, and multiple priorities effectively
Demonstrated customer service ability, including resolving resident concerns and addressing complaints professionally
Experience with rent collection and maintaining accurate financial or payment-related records
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Ability to work onsite in Columbus, Ohio and succeed in a fast-paced property management setting