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Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings.
Job Responsibility:
Oversee day-to-day operations of the property
Ensure that the property is maintained to the highest standard and in compliance with all relevant regulations and codes
Conduct regular property inspections to identify maintenance issues and ensure that they are addressed promptly
Provide emergency service coordination and generate incident reports
Manage a team of staff members, including leasing agents, maintenance technicians, and administrative personnel
Ensure that all staff members adhere to company policies and procedures
Develop and maintain relationships with local vendors and contractors
Bid out property services to vendors for competitive pricing
Handle resident inquiries and concerns in a professional and timely manner
Market the property to prospective residents and coordinate leasing efforts
Manage resident onboarding, offboarding and evictions
Coordinate community events for the residents on a recurring basis
Manage the property budget and ensure that all expenses are within the allocated budget
Prepare detailed operating reports on a weekly, monthly, and annual cadence
Report on delinquency and unpaid balances for the property and organize collections efforts on past residents
Drive revenue and control expenses so that they are in line with property's budget
Requirements:
5+ years of experience in property management, preferably in a luxury multi-family setting
Strong leadership, management, and computer skills
Excellent communication and interpersonal skills
Knowledge of relevant laws and regulations pertaining to property management
Ability to work independently and as part of a team
Availability to work evenings and weekends as needed
Diligent and efficient documentation and task management skills
What we offer:
Medical, dental, and vision insurance
401(k) with company match
Paid time off
5% 401k match
Fully covered insurance premiums for dental, health, and vison plans
Fully covered commuter passes for bus, subway, boat, or commuter rail
Generous paid time off policy including vacation, holiday, sick time, and parental leave
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