Property Manager Jobs

Bay Property Management Group

Location:
United States, Baltimore

Category:
Real Estate

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Bay Property Management Group is seeking an experienced property manager to join our growing team. This individual will be responsible for a portfolio of 175-200 units, including single family homes, townhomes, condos, and apartment buildings. These units are spread throughout Baltimore City and the surrounding counties. This is a primarily customer-service oriented role and will require liaising with tenants, property owners, and other constituents. You will not manage any staff for this role.

Job Responsibility:

Manage all aspects of an assigned property portfolio of approximately 175-200 units
Communicate effectively between and on behalf of multiple constituents, including property owners, tenants, regulatory bodies, vendors, and others
Provide impeccable customer service to all clients by responding to emails, voicemails, and other communications within 24 hours
Manage all work order submissions from tenants in Appfolio, assigning technicians as appropriate
Troubleshoot issues and work orders on behalf of tenants and owners
Schedule service with maintenance technicians or vendors and follow up to ensure quality of work and completion
Completing invoices for maintenance work accurately and in a timely manner, based on provided funds from property owner
Maintain low delinquency and budget for property
Work collaboratively with multiple constituents to resolve and de-escalate potential issues
Lead and coordinate the turn process for properties that are vacant and being prepared for new tenants, including cleaning, maintenance, and property preparation
Ensure that all properties in assigned portfolio meet all the requisite codes and compliance for the location, included lead certifications, property registration, rental licenses, and other required certifications
As needed, handle issues between owners and tenants in court on behalf of BMG
Complete administrative tasks related to tracking and documenting work
Send late rent letters, file in court for collections, and schedule evictions
Process move outs for security deposit reimbursement
Process all lease renewals

Requirements:

High school diploma
Impeccable customer service skills
Previous experience as a property manager is preferred
Ability to read and write professionally in English
Knowledge of Microsoft Office Suite, especially Outlook and Excel
Ability to read and create spreadsheets
Able to problem solve independently and think quickly
Able to handle tense and emotional customers professionally
Ability to handle multiple responsibilities and tasks simultaneously
Knowledge of local, state, and federal laws and requirements for rental properties in assigned area
Knowledge of basic home repair and maintenance issues, such as filter changes, appliances, seasonal cleaning, and other typical issues
Time management skills
Extremely thorough and detail-oriented

What we offer:

401K
employee-paid health insurance
6 paid holidays
15 PTO days (after 90 day probationary period)

Additional Information:

Job Posted:
December 06, 2025

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