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The Property Manager reports directly to the Operations Manager and will be responsible for the overall operations of our community. This includes, but is not limited to, enforcing onsite rules and regulations, ensuring all team members are aware of and comply with policies and operational procedures, providing customer service to all staff, visitors, and guests, monitoring monthly expenses, and overseeing capital expenditure improvements.
Job Responsibility:
Manage the day-to-day operations of the RV Park including property, staff, buildings, and incidents that may occur
Ensure 100% compliance to company Home Office standards around well-maintained properties
Manage an established property budget - not exceeding the costs and capital allocated, thinking like an owner
Enforce the Park's rules/regulations, follows all applicable safety procedures while promoting positive guest relations
Ensure compliance with federal state and local agencies that regulate fair housing laws and park operations
Maintain and increase occupancy
Provide accurate and timely reporting on a weekly basis
Perform a variety of duties associated with maintenance and related programs
Attract new customers and guests through excellent customer service, social media (Facebook, Instagram, etc.), and other marketing sources
Prepare end of the year goals and objectives for the following year working with Home Office to set up operational budget for the coming year
Partner with HR to recruit, hire and train employees
Partner with Marketing on all marketing materials for the property
Keep account receivable's down and ensure collection process is being followed
Requirements:
5 + years of experience in Asset or Property Management
RV Park Management experience a Plus
Flexible with work hours, including occasional weekends
Ability to actively walk through the park and facilities while performing work duties
Highschool Diploma or GED required
A sense of energy, honesty, great attendance, and personal responsibility
Motivation and dedication to serving customers and a job well done
Proficient in Microsoft Office
Familiar with Rent Manager management software or willingness and ability to quickly learn
Outstanding organizational skills, attention to detail, and problem-solving abilities