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We are a leading, award-winning national property management provider with over 50 years of industry excellence. More importantly, we care about our people. We are proud to have been voted one of the "Great Places to Work UK" for the last 5 consecutive years. We know that managing a portfolio can be demanding. That's why we have heavily invested in state-of-the-art systems and built a structured, dedicated back-office administrative and legal support team to take the heavy lifting off your shoulders, making your day-to-day life easier. With us, you won't just manage; you will excel. We offer genuine flexible working options, including working from home (WFH), allowing you to build a perfect work-life balance.
Job Responsibility
Proactively manage your portfolio in line with RICS Codes of Practice and ARMA/IRPM rules
Appoint, tender, and monitor contractor performance
Prepare and manage service charge budgets in accordance with lease terms, coordinating closely with Directors
Oversee regular property inspections, update reports on Riskbase, and implement necessary health and safety actions
Respond to correspondence, deal with leaseholder enquiries, and attend regular resident AGMs/Directors' meetings
Handle policy renewals, claims, and liaise directly with Loss Adjusters.
Requirements
A solid background in Residential Property Management / Block Management with an understanding of current leasehold legislation
Strong interpersonal and communication skills, with the diplomacy to handle complex enquiries
The ability to prioritize workloads effectively under your own initiative
Excellent literacy, numerical skills, and an IT-literate mindset comfortable with modern property software.
What we offer
Flexible working options with working from home capability
An annual performance bonus scheme worth up to 10% of your basic salary after probation
25 days annual leave plus bank holidays plus Birthday leave
Access to specialized internal divisions, including legal/admin, insurance broking, and building surveying
Progress within a company recognised for its exceptional culture and commitment to integrity.