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This key role involves supporting the day-to-day operations of residential buildings. The Administrator will place a particular focus on tenant relations, property management, and internal organizational coordination. The position is specifically designed to complement and support the current Property Administrator. Both role holders must be capable of understanding and executing each other's responsibilities as needed (cross-training/support).
Job Responsibility:
Act as the primary point of contact for tenant inquiries, service requests, and concerns
Follow up on open files and ensure timely resolution
Send mass communications to tenants (seasonal notices, maintenance alerts, etc.)
Support the preparation of leases, renewals, rent increases, and occupancy monitoring
Conduct regular building tours and report maintenance concerns
Coordinate minor manual tasks and place service calls as needed
Maintain updated records of staff attendance, incidents, and schedules
Assist with organizing meetings, maintaining to-do lists, and documenting team updates
Work directly with the CEO and other team leads to align operations with strategic priorities
Keep emergency responder information and equipment manuals up to date
Respond to emergency issues as required
Requirements:
5+ years of experience as a Property Administrator (or equivalent role)
Bilingual (French and English) is mandatory
Comfortable in a small, evolving environment where structure is still being developed
Organized, adaptable, and resourceful
Interested in long-term growth within a company that values initiative
Excellent communication skills, strategic thinking, and project management skills
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