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Property Manager

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Bay Property Management Group

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Location:
United States, Laurel

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Bay Property Management Group is seeking an experienced property manager to join our growing team. This individual will be responsible for a portfolio of 175-200 units, including single-family homes, townhomes, condos, and apartment buildings. These units are spread throughout Prince George’s County and the surrounding counties. This is a primarily customer-service oriented role and will require liaising with tenants, property owners, and other constituents. You will not manage any staff for this role.

Job Responsibility:

  • Manage all aspects of an assigned property portfolio of approximately 175-200 units
  • Communicate effectively between and on behalf of multiple constituents, including property owners, tenants, regulatory bodies, vendors, and others
  • Provide impeccable customer service to all clients by responding to emails, voicemails, and other communications within 24 hours
  • Manage all work order submissions from tenants in Appfolio, assigning technicians as appropriate
  • Troubleshoot issues and work orders on behalf of tenants and owners
  • Schedule service with maintenance technicians or vendors and follow up to ensure quality of work and completion
  • Completing invoices for maintenance work accurately and in a timely manner, based on provided funds from property owner
  • Maintain low delinquency and budget for property
  • Work collaboratively with multiple constituents to resolve and de-escalate potential issues
  • Lead and coordinate the turn process for properties that are vacant and being prepared for new tenants, including cleaning, maintenance, and property preparation
  • Ensure that all properties in assigned portfolio meet all the requisite codes and compliance for the location, included lead certifications, property registration, rental licenses, and other required certifications
  • As needed, handle issues between owners and tenants in court on behalf of BMG
  • Complete administrative tasks related to tracking and documenting work
  • Send late rent letters, file in court for collections, and schedule evictions
  • Process move-outs for security deposit reimbursement
  • Process all lease renewals

Requirements:

  • High school diploma
  • Impeccable customer service skills
  • Previous experience as a property manager is preferred
  • Ability to read and write professionally in English
  • Knowledge of Microsoft Office Suite, especially Outlook and Excel
  • Ability to read and create spreadsheets
  • Able to problem-solve independently and think quickly
  • Able to handle tense and emotional customers professionally
  • Ability to handle multiple responsibilities and tasks simultaneously
  • Knowledge of local, state, and federal laws and requirements for rental properties in assigned area
  • Knowledge of basic home repair and maintenance issues, such as filter changes, appliances, seasonal cleaning, and other typical issues
  • Time management skills
  • Extremely thorough and detail-oriented
What we offer:
  • 401K
  • employee-paid health insurance
  • 6 paid holidays
  • 15 PTO days (after 90 day probationary period)

Additional Information:

Job Posted:
December 06, 2025

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