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Do you have property management experience and a passion for delivering excellent customer service? As our Property Manager, you'll be the heart of our self-storage facility-managing operations, taking care of tenant needs, and ensuring everything runs smoothly. From processing rental agreements to maintaining the property and promoting our storage solutions, you'll get to play a direct role in our growth! If you've got 2+ years of property management experience and a strong commitment to great service, this is the job for you. Apply today!
Job Responsibility:
Manage the day-to-day operations of the property and general management of the office
Provide outstanding customer service including assessing and resolving customer problems and professionally handling telephone, online and walk-in inquiries with a focus on sales
Show, rent and clean self-storage units as well as actively sell and maintain box and moving supply materials
Accurately complete all rental agreements and supporting unit rental documentation and maintain all tenant documentation and filing
Manage of delinquent tenants including gate lockout, past due notices, collection phone calls and emails, lien notices, lock cuts, lien sale legal notice in newspaper, lien sale bidder payment processing and move outs
Maintain the cleanliness of office, facility and grounds
Light maintenance of facility and office
Acquire proficiency in storage and truck rental software
Direct supervision of part-time employee hiring, developing, and scheduling
Market to local businesses and organizations in various methods
Manage U-Haul, Penske, etc. truck rental operations
Other job-related duties or special projects as assigned
Requirements:
At least 2 years of experience in Property Management
High School Diploma or GED equivalent
Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively
Able to use and learn technology, compose emails, and respond professionally
Able to work scheduled hours such as weekends, weeknights, and holidays
Outstanding organizational, diligence and critical thinking skills
Proficient in Microsoft Office
Must be within commuting distance of the property with reliable transportation