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Join our dynamic Property Management team and take full operational responsibility for a diverse portfolio of approximately 100 retirement flats across the country. Your expertise will be essential in maximising rental income and delivering an exceptional tenant experience. You will also act as a vital link in the refinancing process, ensuring smooth communication with freeholders, block managing agents, and on-site house managers.
Job Responsibility
Instruct and oversee local letting agents nationwide
Manage marketing, viewings, and negotiation of terms
Ensure compliance with referencing and Right to Rent regulations
Review tenancy agreements and oversee deposit registration
Gather essential information from various stakeholders to address lender inquiries
Compile refinancing packs, ensuring timely completion of batches
Maintain a single tracker for outstanding items and chase resolutions
Manage tenancy renewals aligned with company goals
Conduct rent reviews to ensure competitive pricing
Monitor rental payments and proactively manage arrears
Serve statutory notices and negotiate payment plans as needed
Ensure full compliance with residential lettings legislation
Coordinate compliance checks and maintain accurate records
Collaborate with the Property Management Team to oversee contractors
Ensure properties are maintained to the highest standards
Requirements
Minimum 2 years' experience in residential lettings or property management, preferably in retirement stock
ARLA Propertymark or TPI qualified (or working towards)
Strong knowledge of current lettings legislation and experience with renewals and rent reviews
Exceptional organisational skills and the ability to manage a geographically dispersed portfolio
Professional, calm, and solution-focused, with a commercial mindset
What we offer
Competitive salary and benefits, including salary sacrifice schemes (Cycle to Work, Electric Vehicle, Childcare)
Eye care vouchers and local retail discounts
Enhanced annual leave for long-term service
Monthly company lunches and exciting Shoreditch perks
Access to a 24/7 confidential Employee Assistance Programme and wellbeing support