Property Manager (Industrial) Job at JLL (East Rutherford, NJ)

Job Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. In our Property Manager, Industrial role, you will play a critical part in managing the properties, addressing tenant needs, and maintaining positive relationships with clients and tenants alike. This position will office out of our East Rutherford location and support a portfolio in NJ.

Job Responsibility

Tenant Move-Ins: This includes preparing commencement letters and handling lease administration for new tenants, ensuring a seamless transition into the property
Acting as a Liaison: You will serve as a point of contact between tenants and construction management, participating in punch list walk-throughs and follow-up processes. Additionally, you will coordinate finish selections
Tenant Service: Responding promptly to tenant needs and requests for service and assistance, ensuring their satisfaction and maintaining positive relationships
Long-Term Occupancy: Your aim will be to maintain high occupancy rates by delivering superior customer service to tenants. This includes managing operating expenses, capital expenditures, and ensuring the overall appearance of the properties
Service Contract Management: Evaluating service contract requirements on an annual basis and overseeing property maintenance contracts to ensure effective service delivery
Repairs, Maintenance, and Inspections: Coordinating necessary repairs, maintenance activities, and site inspections to preserve the functionality and condition of the properties
Accounts Payable and Receivables: Handling the processing and approval of accounts payable transactions, as well as collections of accounts receivables for the properties
Budgeting and Reporting: Participating in the annual budget preparation for the properties and generating monthly variance reports, ensuring accurate data updates related to lease changes. You will also develop a comprehensive capital improvement schedule for each property
Operating Expense Reconciliations: Coordinating the reconciliation of operating expenses with the accounting department and understanding various lease provisions related to expenses
Personnel Supervision: Overseeing the work of maintenance and administrative personnel to ensure their efficiency and the delivery of superior tenant service
Additional Duties: Performing any other assigned duties to support the property management operations

Requirements

Bachelor's degree (B.A.) from a four-year college or university, or equivalent combination of education and experience
Related experience and/or training in property management
Must have a current Real Estate sales license or obtain it within six months of employment
5+ years of experience in property management
Proficiency in Microsoft Office (Word, Excel, Outlook)
Familiarity with Yardi Property Management System and other systems required by the client
Analytical: Ability to synthesize complex information, collect and research data
Problem Solving: Skill in identifying and resolving problems in a timely manner, gathering and analyzing information, developing alternative solutions, and working well in group problem-solving situations
Project Management: Capability to coordinate projects, communicate changes and progress, complete projects on time and within budget, and manage project team activities
Tenant Service: Proficiency in managing difficult or emotional tenant situations, responding promptly to tenant needs, soliciting tenant feedback to improve service, responding to requests for service and assistance, and meeting commitments
Managing People: Inclusion of staff in planning, decision-making, and process improvement, taking responsibility for subordinates' activities, providing regular performance feedback, developing subordinates' skills and encouraging growth, soliciting and applying tenant feedback, fostering quality focus in others, improving processes, products, and services, and continually working to improve supervisory skills
Quality Management: Demonstration of ways to improve and promote quality, accuracy, and thoroughness
Business Acumen: Understanding of the business implications of decisions, orientation to profitability, knowledge of the market and competition, and alignment of work with strategic goals
Cost Consciousness: Ability to work within approved budgets, develop and implement cost-saving measures, and contribute to profits and revenue
Judgment: Willingness to make decisions, exhibit sound and accurate judgment, support and explain reasoning for decisions, include appropriate people in the decision-making process, and make timely decisions
Motivation: Setting and achieving challenging goals, persistence, overcoming obstacles, measuring oneself against a standard of excellence
Quantity: Meeting productivity standards, completing work in a timely manner, striving to increase productivity, and working quickly
Adaptability: Capacity to adapt to changes in the work environment, manage competing demands, change approaches or methods to fit situations, and deal with frequent changes, delays, or unexpected events
Initiative: Readiness to volunteer, undertake self-development activities, seek increased responsibilities, take independent and calculated risks, look for and seize opportunities, and ask for and offer help when needed
Must have a current NJ Real Estate sales license or obtain it within six months of employment