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The Property Manager II is responsible for managing all assigned townhome/ apartment operations within Circle Sage, LLC. (Circle Sage Property Management) portfolio. The position will be accountable for property operating budget(s), with the goal of increasing the cash flow, maintaining the physical asset, and providing a quality living environment for the residents. The position job responsibilities will include leasing, compliance, maintenance, rent collection, tenant relations, and rules enforcement. The role will establish and maintain a positive, productive working relationship with tenants, ensuring their adherence to policies and procedures.
Job Responsibility:
Manage all assigned townhome/ apartment operations within Circle Sage, LLC. portfolio
Accountable for property operating budget(s)
Goal of increasing the cash flow, maintaining the physical asset, and providing a quality living environment for the residents
Leasing, compliance, maintenance, rent collection, tenant relations, and rules enforcement
Establish and maintain a positive, productive working relationship with tenants
Responsible for 90-180 residential units or 3-6 residential housing properties
Markets any units when vacancies exist
Respond to questions from prospective tenants and explain programs (LIHTC) and leasing options as applicable
Responsible for rent collections and leasing, compliance requirements, equity investor liaison, audit requirements, finances, evictions, compliance lease violations etc.
Responsible for all social media associated with the properties
Manage wait lists and application intake: show units
document all offers and communication
Schedule and conduct leasing meetings with new residents and provide new tenant orientation
Responsible for all compliance requirements on the housing properties, including annual reporting, audits, qualifications, recertifications, outside inspections, MHFA and equity investor inspections, etc.
Follow-up on reports of tenant and participant non-compliance
Responsible for controlling expenses on the properties wherever possible
Responsible for review of monthly financials to provide to supervisor
Ensure rent is collected on time by each unit
Adjust tenant accounts for rent/ maintenance charges
Complete quarterly unit inspections
Assure tenant satisfaction by providing a high level of customer service
cultivate and maintain partnerships with other local agencies and organizations
Communicate with other Circle Sage or other MLCV staff regarding properties
Send property updates and reports to supervisor
Responsible for coordination and/or completion of repair and/or routine maintenance of property
Responsible for coordination and/or completion of snow removal and/or lawn care for assigned properties
Responsible to respond to any emergency call from tenant(s) or coordinate coverage (if away from the property)
Requirements:
High school degree or equivalent
Valid Driver's License is required by date of interview and must be maintained as valid while employed in this position
Two (2) years’ experience in property management (or equivalent management position)
Four (4) years’ experience working with a property management system (which includes accepting payments, completing refunds, documenting communications, etc.)
Two (2) years’ management experience in business, commercial or residential operations with oversight of annual operating budgets of at least $200,000
The successful candidate will need to have or pass the required LIHTC training (TCS and TCSA) and become certified within the first year of employment
Ability to respond to tenant emergencies
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process
Nice to have:
Two (2) years’ experience working in/ familiarity with Fair Housing laws
Two (2) years’ experience in managing Section 42 housing developments
Tax Credit Specialist (TCS) certification from National Center for Housing Management
Tax Credit Specialist Advanced (TCSA) certification from National Center for Housing Management
Blended Occupancy Specialist (BOS) certification from National Center for Housing Management