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We believe great outcomes begin with great people. Who we are; Welcome to Thornley Groves Estate Agents - Now part of Lomond, the UK’s leading property group. Thornley Groves Estate Agents combines extensive local insight with the resources of a wider network. We are looking for an experienced Property Management Team Leader to join us in Manchester! We are offering a realistic OTE of £36,000-£41,000, depending on experience.
Job Responsibility:
Lead and inspire a high-performing team through regular coaching, training, and development
Drive operational excellence by ensuring compliance, quality control, and continuous improvement
Build strong relationships with landlords and resolve issues with professionalism and care
Oversee recruitment, onboarding, and team growth while championing motivation and recognition
Report key performance metrics and contribute to strategic goals
Requirements:
A proven leader with a passion for people and property
Organised, empathetic, and solutions-focused
Ideally ARLA qualified or adjacent
Experienced in residential property management required
Team Leadership and Team Development
Confident communicator with a proactive mindset
Able to juggle multiple priorities while keeping the team energised
Nice to have:
ARLA qualified or adjacent
What we offer:
Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service
Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes
Holidays & Enhanced Leave – 28 days’ holiday inclusive of bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF)
Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service
Security & Support – Life assurance cover to protect your loved ones