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We are seeking an Property / Lettings Negotiator to join our dynamic team. The ideal candidate will have a passion for delivering exceptional customer service, ensuring a first-class experience for Landlords, Tenants, and Contractors. If you are organised, communicative, and have a 'get stuck in' attitude, this role is perfect for you!
Job Responsibility:
Develop and maintain excellent relationships with Landlords, Tenants, and Contractors
Receive, allocate, and manage maintenance jobs while processing related invoices
Communicate effectively via phone, email, and WhatsApp
Conduct property inspections during tenancies and ensure properties remain compliant
Organise end-of-tenancy check-outs and handle deposit returns
Manage move-ins and inventories
Oversee utility management tasks
Offer investment advice to landlords on current and future property portfolios
Assist with floor plans, FRA assessments, and Legionnaires checks
Collaborate with the accounts team to ensure accurate and updated ledgers for landlords, tenants, and contractors
Requirements:
Strong organisational skills and the ability to prioritise workloads
Excellent communication skills to deliver a high-quality customer experience
A proactive mindset to see tasks through from start to finish
Experience in asset management (property industry experience preferred)
Self-motivated individuals who can work on their own initiative
Flexibility and adaptability in your approach to work
Driving Licence Required (personal car preferred)
What we offer:
Bonus and Overtime paid
A supportive team environment within a growing company
Opportunity for professional development and growth