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Lead a team of Lettings Consultants and Property Managers at Lincoln branch, focusing on providing outstanding customer service and ensuring excellent experience for both landlords and tenants. Responsible for managing lettings operations, asset performance, compliance, and marketing initiatives while fostering strong relationships with stakeholders.
Job Responsibility:
Build and maintain excellent relationships with Landlords, Tenants, and Contractors
Deliver outstanding Tenant and Landlord experience
Oversee asset management and performance across lettings portfolio
Recruit, train, and mentor team members
Conduct weekly compliance audits and run compliance reports
Support Asset Managers with utility and investment management for landlords' portfolios
Handle lettings administration, marketing, and advertising activities
Plan and manage branch marketing events with Marketing Manager
Conduct regular landlord meetings and deliver weekly lettings reports to Operations Manager
Ensure branch meets Key Performance Indicators (KPIs) and compliance standards
Oversee upkeep and compliance of office including vehicle management
Requirements:
Excellent organisational and communication skills
Customer-focused approach
Self-motivated with ability to work independently and as part of a team
Valid driving license
Access to own car
Solid background in property management or lettings
What we offer:
Competitive salary and bonus scheme
Commission pay
Signing bonus
Supportive, ambitious work environment that values personal and professional growth