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Property Front Office Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Grand Rapids

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a success-driven and compassionate detail-oriented individual to join our team as a Property Front Office Receptionist in Grand Rapids, Michigan. This contract-to-permanent position plays a vital role in creating a welcoming and supportive environment for residents transitioning from homelessness in a non-profit affordable housing community. The ideal candidate will excel in providing front-line assistance, fostering community engagement, and maintaining safe and organized shared spaces. Must be available to work nights and weekends.

Job Responsibility:

  • Greet residents and guests warmly, providing assistance and guidance as needed
  • Support residents with daily needs such as receiving packages, coordinating transportation, and navigating communal spaces
  • Build positive relationships with residents to foster a sense of belonging and respect within the community
  • Facilitate informal check-ins with residents to identify support needs and relay information to the appropriate teams
  • Encourage resident participation in community events and activities to promote engagement and social connections
  • Monitor building access points to ensure controlled entry and maintain a secure environment
  • Address safety concerns calmly, mediate conflicts, and assist with implementing safety protocols such as fire drills
  • Maintain cleanliness and organization in shared spaces, including courtyards and parking areas
  • Prepare rooms for new residents and report maintenance issues for prompt resolution
  • Model respectful and collaborative behavior to reinforce community values

Requirements:

  • High school diploma or equivalent is required
  • Previous experience in roles such as hospitality, concierge services, or resident support is preferred
  • Must be flexible to work evenings, weekends, and holidays as needed
  • Valid driver's license is required if applicable
  • First Aid and safety certification must be obtained within 180 days of starting employment
  • Ability to handle confidential information with discretion and work independently
  • Physical capability to lift up to 50 pounds unassisted and perform tasks requiring prolonged standing or walking
  • Strong communication skills with the ability to interact effectively with individuals from diverse backgrounds
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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