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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Requirements:
Review all incoming letters and ensure follow-up actions are taken especially on complaints
Vet/prepare all outgoing correspondence and minutes of meetings
Prepare weekly/monthly meeting documents
Input daily utilities consumption and any relevant data needed to produce reports for immediate superior
Organize social events & meetings
Review, and if necessary, recommend and implement changes to operations procedures
Set and define standards required of non-maintenance matters, such as security guards and cleaners’ uniforms, management office, work place security, cleaners’ store, etc
Review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability or effectiveness
Set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence
Monitor and detect any irregular utilities consumption and take appropriate actions when necessary
Follow up on matters after meetings
Review procedures on imposition of fines against contravention of House Rules by contractors or tenants
Set up inspection schedules on defects, cleanliness and other term contract works
Liaise with Property Executive (M&E) and tenants on matters related to M&E services
Arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc
Review and update House Rules & Site Supplement if necessary recommend
Attend meetings with clients, term contractors or any other meetings as assigned by the Immediate Superior and to record and put up minutes
Prepare and submit all necessary documents to Building Construction Authority (BCA) or any relevant authorities as needed
Keep updated records of all those warranties that are still in force
Conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc
Conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities
Conduct daily checks on common property whether or not maintained by a term contractor to ensure their soundness and proper maintenance
Inspect/supervise/test plumbing fittings periodically to uncover any defects, by-pass timers and controls periodically to turn on lights to check for defective ones
Propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved
Monitor and furnish regular reports on any intrusions, irregularities or unsafe practices
Set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc
Help coordinate tenant move-ins and move-outs
Build positive relationships with co-workers, clients and tenants
Respond to tenant needs and maintain positive relationships and high retention levels with all tenants
Liaise with tenants on repairs and maintenance works
Monitor utilities consumption and take corrective measure if necessary for any irregularities
Review and recommend for approval cost-saving or cost-effective measures to reduce consumption
Lay down procedures and contract numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc
Ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard
Prepare accurate, timely and complete reports, including monthly performance reports and variance reports for review by senior management
Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge
Manage all accounts payable for the property, including collection, routing and approval of invoices
Review and reconcile ground lease rent and common area maintenance (CAM) recovery charges as needed
Respond to problems and concerns and ensures compliance with rules and regulations