This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
Job Responsibility:
Support Property Managers across their portfolios to ensure smooth, high‑quality service delivery
Handle daily customer enquiries via email and online portals, responding promptly and professionally
Escalate complex or sensitive issues to the Property Manager or Senior Coordinator when required
Maintain accurate property, access, and contact information within Qube and internal records
Prepare and issue correspondence through Qube, including breach notices and general resident communications
Manage workflows effectively by categorising, assigning, and updating tasks, keeping unacknowledged items within targets
Raise clear and compliant work orders and quotation requests for contractors
Process and coordinate insurance claims in line with company procedures
Oversee fob and key requests, ensuring timely and auditable processing
Provide professional telephone support to residents, contractors, and stakeholders
Attend occasional site visits to build operational knowledge (optional but encouraged)
Requirements:
Strong administrative and organisational skills
Customer service excellence
Ability to create a strong rapport and lasting connections with residents and clients
Strong attention to detail
Proficient IT user, able to use MS packages as well as a range of internal systems
What we offer:
Time to Recharge: 25 days’ holiday plus bank holidays
Future Security: Enhanced pension scheme based on role
Extra Holiday: Your holiday allowance grows with your length of service
Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
Sick Pay Boost: Company sick pay increases over time
Life Assurance: Peace of mind for you and your loved ones with financial protection
Learning & Development: Study support and access to our dedicated academy
Mental Health Support: 24/7 mental health services
Birthday Bonus: Enjoy an extra day off on your birthday
Giving Back: One volunteer day annually to support a charity or cause close to your heart
Benefit Platform: One online platform for all benefits and recognition