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We’re working with a global broker known for handling complex risk. They’re looking to bring in a Property Claims Specialist to support key clients with technical expertise, fast thinking, and top-tier service. You’ll manage claims end-to-end and liaise with insurers.
Job Responsibility:
Manage a portfolio of property claims from notification to resolution
Accurately assess policy coverage and determine liability
Liaise with loss adjusters, contractors, and customers
Ensure claims are settled efficiently, fairly, and within SLA
Maintain clear, accurate, and professional documentation
Escalate complex cases as needed, supporting a team-focused approach
Handle incoming claims and guide policyholders through the process
Investigate commercial property damage claims
Communicate regularly with stakeholders to keep claims moving
Collaborate with internal teams (underwriting, risk, customer care)
Keep up-to-date with policy wordings and industry best practice
Requirements:
Proven track record of managing claims end-to-end
Familiar with domestic and/or commercial property policies
Experience with CMS platforms and Microsoft Office
Nice to have:
Strong communication – clear, calm, and confident
Organised and proactive with great attention to detail
Decision-making and negotiation confidence
Customer-first mindset with a problem-solving approach
Able to manage caseloads and shifting priorities with ease
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