Property Claims Handler Job at Lawes Consulting Group (Glasgow)

Senior Commercial Property Claims Handler

As a Senior Commercial Property Claims Handler, you'll be responsible for handli...

Location

United Kingdom , Glasgow

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Strong commercial insurance background
Confident in recognising and investigating potential fraud indicators
Solid understanding of core insurance principles, policy coverage and industry practices
Excellent stakeholder management skills, with the ability to build effective relationships
Experience coaching, supporting or mentoring colleagues to develop their capability

Job Responsibility

Triage new large and technical property claims
Manage end-to-end handling of retained technical claims
Spot and escalate potential fraudulent activity
Investigate claims, negotiate indemnity and liability, and identify recovery opportunities
Help shape and improve our overall claims handling strategy
Support technical development through case clinics, audits, and sharing legal/technical updates
Maintain strong control of indemnity spend and accurate reserving
Manage customer and third-party expectations throughout the claim lifecycle
Meet all regulatory timescales and compliance requirements
Act as a technical mentor and referral point for colleagues

What we offer

9% employer contributed pension
Annual company bonus of up to 10%
50% off home, motor and pet insurance, plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

Large Loss Property Claims Handler

My client are currently recruiting for a Large Loss Property Claims Handler to j...

Location

United Kingdom , East Anglia

Salary:

50000.00 - 55000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven experience handling high-value and complex commercial property claims, with a settlement authority of at least £500K
Knowledge of catastrophic injury claims (desirable but not essential)
Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
A motivational approach, demonstrating empathy and adaptability to drive positive outcomes
Strong organisational and time management skills, with the ability to prioritise and thrive in a fast-paced environment
Educated to A-Level or degree standard, or holding an equivalent professional qualification (ACII/FCII/CILA)

Job Responsibility

Proactively manage a portfolio of large and complex claims (typically £500K+), from notification through to settlement
Take responsibility for major property losses
Deliver excellent customer service while maintaining accurate estimating and controlling indemnity spend
Lead meetings with solicitors, loss adjusters, and estimating committees
Share knowledge and support the development of colleagues across the claims community
Build strong working relationships with key stakeholders
Communicate regularly with policyholders, representatives, third parties, underwriting, and actuarial teams

What we offer

Smart, flexible working
Regular travel opportunities
Attendance at industry events

Fulltime

Senior Commercial Property Claims Handler

As a Senior Commercial Property Claims Handler, you'll be responsible for handli...

Location

United Kingdom , Glasgow

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Strong commercial insurance background
Confident in recognising and investigating potential fraud indicators
Solid understanding of core insurance principles, policy coverage and industry practices
Excellent stakeholder management skills, with the ability to build effective relationships
Experience coaching, supporting or mentoring colleagues to develop their capability

Job Responsibility

Triage new large and technical property claims
Manage end-to-end handling of retained technical claims
Spot and escalate potential fraudulent activity
Investigate claims, negotiate indemnity and liability, and identify recovery opportunities
Help shape and improve our overall claims handling strategy
Support technical development through case clinics, audits, and sharing legal/technical updates
Maintain strong control of indemnity spend and accurate reserving
Manage customer and third-party expectations throughout the claim lifecycle
Meet all regulatory timescales and compliance requirements
Act as a technical mentor and referral point for colleagues

What we offer

9% employer contributed pension
Annual company bonus of up to 10%
50% off home, motor and pet insurance, plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

Commercial Property Claims Handler

As a Commercial Property Claims Handler, you'll take ownership of commercial cla...

Location

United Kingdom , Manchester

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Solid experience handling insurance claims
Good understanding of indemnity, liability and recovery principles
Good awareness of risk and the ability to follow our processes and guidelines

Job Responsibility

Triage new technical and/or large claims – including Property, Subsidence, Environmental, Liability, Injury and Motor
Handle retained technical claims end-to-end
Spot, investigate and manage potential fraudulent claims
Investigate and negotiate indemnity and liability, identifying opportunities for recovery
Manage litigated cases, working closely with in-house and panel lawyers
Own and manage risks in line with the Direct Line Group risk framework
Control indemnity spend and reserving through effective negotiation
Manage customer and third-party expectations throughout the lifecycle of each claim
Maximise revenue generation, cost control and recovery opportunities to secure the best settlement
Work within regulatory timescales and guidelines

What we offer

9% employer contributed pension
50% off home, motor and pet insurance, plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years
Life assurance cover at four times your salary

Fulltime

Property and Motor Senior Claims Handler

On behalf of our client, a leading insurer, we are seeking a skilled Property an...

Location

United Kingdom , London

Salary:

50000.00 - 60000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Minimum 5 years in a claims-handling role
Strong expertise in property claims
motor and liability experience is a plus
Proven track record in managing complex claims to successful resolution
Familiarity with relevant insurance regulations and best practices
Strong communication and stakeholder management skills
Detail-oriented with solid organisational and documentation abilities
Commercial awareness and sound negotiation skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Self-motivated, accountable, and able to work both independently and as part of a team

Job Responsibility

Manage end-to-end claims, from notification to settlement
Set up claim files and gather all necessary documentation
Appoint and liaise with external experts (e.g.loss adjusters, engineers, solicitors)
Handle broker, policyholder, and third-party queries professionally
Maintain regular communication with stakeholders and negotiate fair settlements
Support the Departmental Manager on high-impact claims
Ensure accurate record-keeping within the internal claims system
Participate in internal/external meetings and represent the company when required
Assist other teams as necessary and act in the company’s best interest
Triage new claims and take appropriate early action

Fulltime

Casualty Claims Handler

Davies are looking to recruit a dedicated Liability Claims Handler to join our g...

Location

United Kingdom , Leeds

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experience handling EL (Employers Liability) & PL (Public Liability) claims
Experience handling personal injury
Experience handling third-party property damage
Knowledge of how to value an injury claim
Knowledge of reserving philosophies desirable
Knowledge of Civil Procedure Rules and the Claims Portal
Good communications skills at all levels
Excellent customer service
The ability to work as part of a team
Take responsibility for your own workload

Job Responsibility

Liaison with Insurers, Policyholders and Brokers
Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
Obtaining all necessary evidence and relevant documentation
Determining appropriate actions for the resolution of the case
Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics
Negotiating settlement where appropriate, within agreed authority limits
Corresponding with all parties professionally to proactively progress the case to conclusion
Handling all cases in accordance with the client's requirements by referral to documented procedures at all times
Maintaining a proper reserve at all times by regular review
Keeping updated on any technical changes relevant to your role

What we offer

Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies: learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups

Fulltime

Claims Handler

Location

United Kingdom , Manchester

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Excellent customer service experience, ideally within a fast‑paced environment
Experience with commercial property or claims handling is beneficial but not essential — full training will be provided
Ability to multitask, prioritise and manage a busy workload effectively
A collaborative mindset, with a willingness to learn and support colleagues
Strong customer focus, with a commitment to delivering high‑quality service
Confident digital skills, including the use of Microsoft products and other systems

Job Responsibility

Supporting customers from first notification of loss through to settlement
Coordinating repairs, replacements or alternative solutions depending on the claim
Managing the full end‑to‑end claims process across commercial property portfolios
Maintaining regular, proactive communication with customers, suppliers and stakeholders
Minimising operational disruption by progressing claims efficiently and effectively
Using multiple digital systems to log updates, process claims and manage documentation
Ensuring all decisions align with regulatory requirements and Treating Customers Fairly principles

What we offer

Employer contributed pension
Annual company bonus
Discounts on Insurance products
Generous holiday allowance
Flexible benefits package including optional health and dental insurance
Buy as you earn share scheme
Employee discounts and cashback

Fulltime

Claims Handler

A highly respected Chartered Insurance Broker in Bristol is looking to appoint a...

Location

United Kingdom , Bristol

Salary:

30000.00 - 40000.00 GBP / Year

IDEX Consulting Ltd

Expiration Date

August 22, 2026

Requirements

Around two years' insurance experience
Candidates from a broker or insurer background
Individuals currently working within broking who are keen to transition into claims
Loss Adjusters looking to move into a claims handling role will also be considered

Job Responsibility

Handle a varied caseload of non-motor claims from cradle to grave, including Property, Liability, Transit, Household, Theft, Travel, Employers Liability and Public Liability claims

What we offer

Annual team bonus
On-site parking

Fulltime

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Property Claims Handler

Job Description

Job Responsibility

Requirements

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