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Property & Casualty Technical Assistant

United States, Rocky Hill 23.00 - 27.00 USD / Hour · Job Posted February 20, 2026
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Job Description

The Technical Assistant supports daily office operations and commercial account servicing by managing mail, check logs, system updates (AMS/IR), and compliance documents. The role produces reports, maintains follow‑up systems, assists with licensing records, provides prompt customer service, and contributes to team operations while growing insurance knowledge.

Job Responsibility

  • Check the overnight mailbox daily and forward messages to appropriate parties
  • Open, date stamp and distribute incoming mail
  • Log all checks on check log
  • Process outgoing mail
  • Support general office operations
  • Provide prompt, accurate, courteous service to customers and company personnel
  • Assist with maintenance of licensing documentation
  • Produce reports and update AMS/IR as needed for Internal Operations compliance
  • Produce system expiration reports and task reports
  • Provide a high level of support in maintaining, expanding and servicing commercial accounts
  • Maintain a suspense system to follow up on outstanding items
  • Grow and develop talents and insurance knowledge
  • Enter all required data into management system
  • Promote teamwork within department and profit center

Requirements

  • Willingness to obtain Insurance Producer license within first year of employment
  • 2+ years’ experience in the insurance industry (preferred)
  • High school diploma or equivalent
  • Proficient with MS Office Suite
  • Proficient knowledge use of office equipment
  • Exceptional telephone demeanor
  • Ability to work in-office full time
  • Ability to maintain a high level of confidentiality

What we offer

  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off
  • Holidays
  • Preferred Partner Discounts

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