Property Casualty Customer Service Representative Job at Brown & Brown UK (Greensboro)

Insurance staff position

Successful State Farm Agent is seeking a qualified professional to join their wi...

Location

United States , Forest

Salary:

30000.00 - 40000.00 USD / Year

State Farm Insurance Agent

Expiration Date

Until further notice

Requirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Experience in marketing
Property and Casualty license (must have currently)
Life and Health license (must have currently)

Job Responsibility

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

What we offer

Bonus based on performance
Competitive salary
Paid time off
Training & development
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency

Fulltime

Property Casualty Customer Service Representative

The purpose of the customer success representative (CSR) is to provide prompt, e...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of commercial property, general liability, auto liability, workers compensation and umbrella liability coverages
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling commercial account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, certificates of insurance and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Associate Claims Representative Liability-West

Take charge as a Claims Adjuster at The General, handling NSA claim investigatio...

Location

United States , Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; El Paso, TX

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience
Ability to obtain and maintain state specific property and casualty claims licensing as required
Previous experience working with Auto Liability Claims strongly preferred
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Demonstrated experience handling moderately complex claims, or other equivalent experience
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
Demonstrated experience providing customer-driven solutions, support, or service

Job Responsibility

Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim
Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim

What we offer

401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program

Fulltime

Personal Lines Customer Services Representative

The Personal Lines Customer Services Representative will provide prompt, efficie...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of personal lines insurance to include home, auto, umbrella, watercraft, collections, etc.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling personal account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, mortgage changes and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Commercial Lines Customer Service Representative

A busy company in the West Caldwell area is seeking a Commercial Lines Customer ...

Location

United States , West Caldwell

Salary:

75000.00 - 85000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of two years' experience in commercial insurance or a similar customer service role
Active Property & Casualty license, or willingness to obtain one within a specified period
Strong familiarity with commercial insurance coverages and industry terminology
Excellent communication skills, both written and verbal
High attention to detail and strong organizational skills
Proficiency in Microsoft Office applications and agency management software
Ability to thrive in a fast-paced environment and prioritize responsibilities effectively
Team-oriented mindset with a proactive approach to problem-solving

Job Responsibility

Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes
Review client policies and documents to ensure accuracy and completeness
Respond to client inquiries about coverage, billing, and policy details in a timely manner
Collaborate with producers and account managers to assist with account servicing and renewal preparations
Maintain up-to-date and accurate client records within agency management systems
Coordinate with insurance carriers to address and resolve service-related issues
Support marketing efforts for policy renewals by gathering necessary underwriting information
Ensure compliance with agency standards and regulatory guidelines in all service activities
Deliver attentive and courteous service to clients and partners, fostering positive relationships

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Commercial Lines Customer Service Representative

A busy company in the West Caldwell area is seeking a Commercial Lines Customer ...

Location

United States , Caldwell

Salary:

75000.00 - 85000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of two years' experience in commercial insurance or a similar customer service role
Active Property & Casualty license, or willingness to obtain one within a specified period
Strong familiarity with commercial insurance coverages and industry terminology
Excellent communication skills, both written and verbal, to interact effectively with clients and team members
High attention to detail and strong organizational skills to manage multiple tasks efficiently
Proficiency in Microsoft Office applications and agency management software
Ability to thrive in a fast-paced environment and prioritize responsibilities effectively
Team-oriented mindset with a proactive approach to problem-solving

Job Responsibility

Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes
Review client policies and documents to ensure accuracy and completeness
Respond to client inquiries about coverage, billing, and policy details in a timely manner
Collaborate with producers and account managers to assist with account servicing and renewal preparations
Maintain up-to-date and accurate client records within agency management systems
Coordinate with insurance carriers to address and resolve service-related issues
Support marketing efforts for policy renewals by gathering necessary underwriting information
Ensure compliance with agency standards and regulatory guidelines in all service activities
Deliver attentive and courteous service to clients and partners, fostering positive relationships

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Insurance Services Representative

Support and grow our Property & Casualty insurance business. This role focuses o...

Location

United States , Shrewsbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Active MA Property & Casualty license (required)
3–5 years of insurance agency experience preferred
Strong customer service and sales mindset
Experience with RMV processes
WinRater a plus

Job Responsibility

Quote, bind, and service P&C insurance policies
Manage endorsements, renewals, billing, and registry transactions
Handle inbound calls, emails, and in-person member requests
Identify cross-sell and upsell opportunities
Partner with senior team members on remarkets and complex accounts
Meet service and turnaround standards (24–48 hours)

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Sales Representative

Robert Half is seeking a motivated Sales Representative to join a growing insura...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Property & Casualty (P&C) License required prior to starting
Prior sales experience required (insurance experience not required)
Strong communication and relationship-building skills

Job Responsibility

Develop and maintain a book of business
Identify client needs and recommend appropriate P&C coverage
Generate new business and meet sales goals
Provide excellent customer service throughout the sales process

What we offer

Salary plus bonus (with strong benefits)
Comprehensive benefits package
Opportunity for growth within a locally operated agency

Fulltime

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Property Casualty Customer Service Representative

Job Description

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