Property Casualty Customer Service Representative Job at Brown & Brown UK (Greensboro)

Underwriter (Property & Casualty)

Our client is a unique international financial services group, looking to add a ...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Commercial combined / Property underwriting experience essential
Cert CII qualified or a willingness to achieve qualifications within an agreed timescale
Market, Industry and Company knowledge desirable
Strong verbal communication and ability to produce tailored written communication
Good system and administration skills with attention to detail and accuracy to ensure data integrity and compliance
Ability to challenge and identify opportunities for improvement
Professional and personable – a credible representative for our client
Resilient, positive and pro-active with a can-do attitude

Job Responsibility

Negotiate and profitably underwrite business within own authority and in line with company strategy
Support Senior Underwriters on Key Accounts
Plan, prioritise and manage workload to deliver exceptional customer service
Use the appropriate method of communication (telephone, face to face, email and post) to support and maintain a high-quality service to our Customers and Business Partners
Act on individual audit results and action plans within agreed deadlines to improve own performance
Understand and operate within regulatory framework and identify and escalate any risks to the business
Be an Ambassador for the business area by identifying complaints and acting upon them in line with company policy
Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD)

What we offer

Flexible working
Group Personal Pension – up to 12% employer contribution
Generous annual bonus scheme up to 24%
25 days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
Up to £300 annual personal grant to a charity of your choice
Encouraged to take at least one volunteering day per year
Employee Assistance Programme
Full study support to gain professional qualifications

Fulltime

Underwriter – Property & Casualty

Lawes is pleased to be working alongside our client in their search for an exper...

Location

United Kingdom , Manchester

Salary:

50000.00 - 55000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Commercial combined / Property underwriting experience essential
Cert CII qualified or a willingness to achieve qualifications within an agreed timescale
Market, Industry and Company knowledge desirable
Strong verbal communication and ability to produce tailored written communication
Good system and administration skills with attention to detail and accuracy to ensure data integrity and compliance
Ability to challenge and identify opportunities for improvement
Professional and personable – a credible representative for our client
Resilient, positive and pro-active with a can-do attitude
Strong analytical skills and attention to detail
Excellent decision-making and problem-solving abilities

Job Responsibility

Negotiate and profitably underwrite business within own authority and in line with company strategy
Support Senior Underwriters on Key Accounts
Plan, prioritise and manage workload to deliver exceptional customer service
Use the appropriate method of communication (telephone, face to face, email and post) to support and maintain a high-quality service to our Customers and Business Partners
Act on individual audit results and action plans within agreed deadlines to improve own performance
Understand and operate within regulatory framework and identify and escalate any risks to the business
Be an Ambassador for the business area by identifying complaints and acting upon them in line with company policy
Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD)

Fulltime

Insurance staff position

Successful State Farm Agent is seeking a qualified professional to join their wi...

Location

United States , Forest

Salary:

30000.00 - 40000.00 USD / Year

State Farm Insurance Agent

Expiration Date

Until further notice

Requirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Experience in marketing
Property and Casualty license (must have currently)
Life and Health license (must have currently)

Job Responsibility

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

What we offer

Bonus based on performance
Competitive salary
Paid time off
Training & development
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency

Fulltime

New

Property Casualty Customer Service Representative

The purpose of the customer success representative (CSR) is to provide prompt, e...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of commercial property, general liability, auto liability, workers compensation and umbrella liability coverages
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling commercial account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, certificates of insurance and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Associate Claims Representative Liability-West

Take charge as a Claims Adjuster at The General, handling NSA claim investigatio...

Location

United States , Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; El Paso, TX

Salary:

Not provided

Sentry

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent work experience
Ability to obtain and maintain state specific property and casualty claims licensing as required
Previous experience working with Auto Liability Claims strongly preferred
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Demonstrated experience handling moderately complex claims, or other equivalent experience
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
Demonstrated experience providing customer-driven solutions, support, or service

Job Responsibility

Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim
Investigative claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim

What we offer

401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program

Fulltime

New

Personal Lines Customer Services Representative

The Personal Lines Customer Services Representative will provide prompt, efficie...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of personal lines insurance to include home, auto, umbrella, watercraft, collections, etc.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling personal account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, mortgage changes and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Commercial Lines Customer Service Representative

A busy company in the West Caldwell area is seeking a Commercial Lines Customer ...

Location

United States , West Caldwell

Salary:

75000.00 - 85000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of two years' experience in commercial insurance or a similar customer service role
Active Property & Casualty license, or willingness to obtain one within a specified period
Strong familiarity with commercial insurance coverages and industry terminology
Excellent communication skills, both written and verbal
High attention to detail and strong organizational skills
Proficiency in Microsoft Office applications and agency management software
Ability to thrive in a fast-paced environment and prioritize responsibilities effectively
Team-oriented mindset with a proactive approach to problem-solving

Job Responsibility

Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes
Review client policies and documents to ensure accuracy and completeness
Respond to client inquiries about coverage, billing, and policy details in a timely manner
Collaborate with producers and account managers to assist with account servicing and renewal preparations
Maintain up-to-date and accurate client records within agency management systems
Coordinate with insurance carriers to address and resolve service-related issues
Support marketing efforts for policy renewals by gathering necessary underwriting information
Ensure compliance with agency standards and regulatory guidelines in all service activities
Deliver attentive and courteous service to clients and partners, fostering positive relationships

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Policy Conversion Representative - Property Casualty Insurance

We are partnering with a leading Canadian Property & Casualty (P&C) insurance pr...

Location

Canada , Waterloo

Salary:

25.64 CAD / Hour

Randstad

Expiration Date

April 08, 2026

Requirements

Relevant Experience: Customer service or call center experience involving high-volume, complex data processing, ideally within the insurance sector
Core Skills: Strong attention to detail, quality-focused work ethic, technical aptitude, and effective time management
Communication: Clear, professional, and effective communication with brokers via phone and email

Job Responsibility

Policy & Data Migration: Perform manual data entry to migrate P&C insurance policy information from legacy systems to Guidewire Policy Center (Vyne-GWPC)
Data Verification & Analysis: Ensure data accuracy, identify discrepancies, and apply judgment to resolve issues during conversion
Outbound Follow-Up: Contact brokers via calls or emails to clarify missing or incorrect information (no inbound customer service calls)
Quality Assurance: Maintain strict adherence to governance and regulatory standards, ensuring high-quality, error-free conversion

What we offer

High-Demand Experience: Work on a 12-month contract with a leading Canadian P&C insurance firm, gaining valuable experience in policy conversion and regulatory compliance
Competitive Compensation: Earn $25.64/hour for the duration of the contract
Comprehensive Training: Receive 6–7 weeks of structured training to ensure your success in the role

Fulltime

Property Casualty Customer Service Representative

Brown & Brown UK

Location:
United States , Greensboro

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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