Property Asset and Data Administrator

• Managing the property estates business rates, supervising appeals, processing documentation from local authorities, monitoring refunds, and maintaining accurate schedules
• Keep business rates schedules up to date and budget effectively for future costs, as well as provide lease information to the Valuation Office Agency when needed
• Managing the property estates service charge payments. Analysing landlords' service charge budgets, challenging those budgets if necessary, reconciling annual expenditure, maintaining accurate records and addressing queries when required
• General property estate management duties, including but not limited to organising inspections by landlords or their contractors/agents, and maintaining and updating property records
• Duties will also include liaising with stakeholder to manage and resolve minor disputes
• Collate, schedule and report property information when requested by stakeholders
• Keeping property data records up to date is crucial, and this includes maintaining the asset register and obtaining information from various sources, creating and maintaining digital files and building identifier documents, to ensure everything is current and accurate
• Ad-hoc assistance to the property reactive maintenance team, processing logged maintenance issues, liaising with contractors and updating the property maintenance system
• Maintaining and organising the property estates digital records, to ensure information is available readily in a logical format

• Proficiency with Excel, Word and other office-based systems
• Attention to detail, maintaining accurate records and ability to work in a quick-paced environment
• Time management skills are essential in this fast-moving role
• Excellent communication skills with the ability to handle challenging situations
• Team player that provides support to other colleagues
• A willingness to learn and be coached to improve the service to Vertu’s dealership network and wider stakeholders

Preferred to have an understanding of commercial properties, but not essential

• Competitive Salary linked to Skills and Experience
• 25 days holiday rising with length of service plus bank holidays
• Access to our online reward platform giving you cash back and discounts for multiple retailers, Vertu Rewards
• Colleague Purchase Scheme
• Preferential Service Rates
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity