Property and SHE Manager Job at 360 Resourcing Solutions (London)

Job Description

The Property and SHE Manager is responsible for providing operational oversight of the organisation’s estates, facilities management, and SHE compliance across all venues. The role owns the relationship with the Managing Agent and outsourced FM and SHE providers, ensuring delivery against contractual obligations, statutory requirements, budgets, and performance standards, while driving value for money and continuous improvement. Acting as the primary escalation point, the role supports venue management with operational issues, oversees planned and reactive maintenance, capital replacement, and compliance activity, and leads contract governance, renewals, and re-tendering processes. The Property and SHE Manager maintains and enhances the SHE framework, champions a strong safety culture, manages risk, reporting, and audit readiness, and provides clear, data-driven insights to the Executive Team to support informed decision-making and business continuity across the estate.

Job Responsibility

Managing Agent / Estates Management Oversight: Own the relationship with the Managing Agent ensuring commissioning for property related services, rent reviews, rates reviews, renewals, exits and new properties
Provide information to the Exec upon request, managing the production and presentation of all property related services
Provide the Exec with opportunities to improve current financial arrangements and value for money in all estates related activities
Facilities Management / Contract Oversight: Primary contract owner and point of escalation for the outsourced FM provider (Dalkia)
Ensure Dalkia delivers against contractual KPIs, SLAs, lifecycle plans, and statutory compliance obligations
Conduct regular performance reviews, contract governance meetings, and service audits
Manage the FM budget, invoicing, variations, and contract changes and ownership of all SAP concur activities
Support venue directors with FM-related operational issues and ensure timely resolution
Lead contract renewal cycles, re-tendering processes, or scope adjustments as required
Safety, Health & Environment (SHE): Maintain and continually improve the organisation’s SHE framework, policies, and compliance
Oversee the delivery and performance management of the WorkNest H&S service contract
Ensure venues remain fully compliant with UK regulatory requirements, including fire safety, EHO standards, risk assessments, and accident reporting
Review incident reports, investigations, and corrective actions, ensuring follow-through and closure
Deliver Quarterly SHE Reports to the ECT Board, including performance metrics, risk status, trends, and compliance updates
Stakeholder Management: Act as the key liaison between the Property & Estates function, the Central MG Finance Team, the Managing Director, Venue Directors, Dalkia, and WorkNest
Maintain strong communication channels with venue management teams, ensuring clarity on roles, responsibilities, and processes
Present SHE performance and FM contract updates to the ECT Board and other senior committees when required
Governance, Risk & Reporting: Maintain a centralised FM and SHE documentation library, ensuring audit readiness at all times
Track statutory compliance (e.g., fire risk assessments, water hygiene, electrical testing, lift inspections)
Produce monthly FM performance dashboards and quarterly SHE reporting packs
Support business continuity planning across the estate, including building maintenance resilience and emergency response procedures

Requirements

NEBOSH General Certificate or equivalent
IOSH membership
Relevant Facilities Management qualification
Proven track record of driving efficiency, standardisation, and cost optimisation across estates and FM services within regulated, customer-facing, or hospitality/leisure environments
Proven experience in estates, facilities management, and Safety, Health & Environment (SHE) within a multi-site or complex operational environment
Strong working knowledge of UK health and safety legislation, statutory compliance, and regulatory requirements (e.g. fire safety, EHO, risk assessments, accident reporting)
Demonstrable experience managing outsourced service providers and contracts, including performance management against KPIs and SLAs
Strong commercial and financial acumen, with experience managing FM budgets, invoicing, variations, and driving value for money
Experience leading contract renewals, re-tendering exercises, and scope changes
High level of competence in governance, audit readiness, risk management, and compliance documentation control
Strong stakeholder management skills, with the ability to build credible, collaborative relationships across venue teams, central functions, suppliers, and senior leaders
Confident communicator, able to influence at all levels and provide clear guidance, challenge constructively, and escalate issues appropriately
You must be aged 18 or above and have the right to work in the UK

What we offer

50% off food and beverages in all our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans
Employee assistance program: A confidential helpline providing 24/7 advice and counselling
Cycle to work scheme

360 Resourcing Solutions - All Job Offers

Select Country

Property and SHE Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Property and SHE Manager

Property Manager and BDE

Account Manager Property and Casualty

Agriculture and Property Manager

Agriculture and Property Manager

Agriculture and Property Manager

Sr. IT Property and Asset Manager

Portfolio Property Manager with Spanish and English

Multi Property E-Commerce and Digital Marketing Manager

Our AI answers in your language