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We are looking for a skilled Property Administrator to join our team on a contract basis in Dorchester, Massachusetts. This role involves supporting the daily operations of residential properties, with a focus on ensuring compliance with regulations and maintaining positive relationships with residents. The ideal candidate will bring a strong attention to detail, excellent organizational skills, and a personable approach to customer service.
Job Responsibility:
Coordinate and schedule appointments with residents to review and update income information in compliance with HUD Section 8 regulations
Conduct thorough reviews of residents' income and request required documentation for verification
Send out and track verification forms to ensure accurate processing of resident information
Utilize RealPage Onesite software or similar platforms, such as Yardi, for efficient property management tasks
Maintain confidentiality while managing sensitive information related to residents
Build and sustain positive relationships with senior citizens and families, demonstrating an understanding of their unique needs
Organize and manage large volumes of paperwork, both physical and electronic, ensuring proper filing and tracking
Handle inbound calls and reception duties, providing excellent customer service to residents and visitors
Process work orders efficiently, ensuring timely resolution of property-related issues
Requirements:
Familiarity with HUD Section 8 regulations and recertification processes
Proficiency in property management software such as RealPage Onesite or Yardi
Ability to handle sensitive and confidential information with discretion
Strong interpersonal skills, particularly in working with senior citizens and families
Exceptional organizational abilities, with experience managing high volumes of paperwork
Prior experience in customer service, including answering calls and handling inquiries
Knowledge of work order processing and receptionist duties
Competence in both physical and electronic filing systems
What we offer:
medical, vision, dental, and life and disability insurance