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We are looking for a Property Administrator to support a non-profit housing program in Chicago, Illinois. This contract opportunity is focused on resolving complex occupancy issues, supporting residents with mental health and physical disabilities, and helping maintain housing stability to reduce the risk of eviction. The ideal candidate brings experience in housing or property operations, strong customer service skills, and the ability to manage documentation and administrative tasks with accuracy.
Job Responsibility
Address complex resident occupancy concerns and work through escalated housing issues with professionalism and urgency.
Support efforts to preserve stable housing by coordinating solutions that help prevent avoidable evictions.
Maintain accurate resident, lease, and subsidy records while ensuring documents are complete and properly organized.
Communicate with residents, staff, and outside partners to gather information, explain processes, and resolve service-related questions.
Provide administrative support related to property operations, including data entry, document compilation, and case follow-up.
Assist with occupancy-related reviews and help monitor compliance with housing program requirements.
Use office software and internal systems to track activity, prepare records, and manage daily administrative work.
Offer bilingual communication support in Spanish when assisting residents and translating housing-related information as needed.
Requirements
Prior experience in housing, property management, occupancy administration, or a related environment is preferred.
Strong customer service skills with the ability to handle sensitive situations calmly and effectively.
Proficiency in typing and data entry, with working knowledge of Microsoft Excel and Word.
Ability to prepare, review, and organize lease files and other housing-related documentation.
Experience supporting diverse populations, including individuals with mental health or physical disability needs, is highly valued.
Bachelor’s degree preferred, ideally in Human Services, Business, or a related field.
Certified Occupancy Specialist or similar housing certification is a plus.
Spanish language skills, including verbal communication and translation support, are preferred.
Nice to have
Certified Occupancy Specialist or similar housing certification