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We are looking for an experienced Property Administrator to join our team in Miami, Florida. In this contract position, you will play a key role in ensuring smooth leasing operations, maintaining resident satisfaction, and overseeing administrative tasks. This is an excellent opportunity for someone with strong organizational skills and a passion for property management.
Job Responsibility:
Facilitate the leasing process by handling apartment applications, preparing lease agreements, and ensuring all necessary paperwork is completed accurately
Organize and maintain move-in files and resident records to guarantee up-to-date and accurate information
Address maintenance requests promptly, aiming for resolution on the first call whenever possible, and inform residents of any delays due to ordered parts
Monitor outstanding work orders daily to ensure timely completion, typically within 24 hours unless special circumstances arise
Provide excellent service to residents by responding to inquiries, resolving issues, and fostering positive relationships
Utilize property management systems, such as Entrata, for record-keeping and service request tracking
Collaborate with the community manager and other team members to maintain operational efficiency
Ensure compliance with company policies and procedures in all administrative and leasing activities
Assist in managing service requests and follow up on their resolution to ensure resident satisfaction
Participate in community events and initiatives to promote a welcoming and engaging environment
Requirements:
Proven experience as a Leasing Consultant or Property Administrator
Familiarity with property management software such as Entrata
Strong communication skills to interact effectively with residents and team members
Ability to manage records and files with high attention to detail
Experience in handling service requests and ensuring timely resolution
Knowledge of property management best practices and leasing procedures
Excellent organizational and multitasking abilities
Commitment to providing outstanding customer service
What we offer:
medical, vision, dental, and life and disability insurance