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This role involves ensuring a seamless client experience, maintaining property operations, and supporting financial processes. As this is a Contract to permanent position, it presents an excellent opportunity for growth and long-term career development.
Job Responsibility:
Deliver exceptional service to clients by promptly addressing inquiries and requests within established service agreements
Assist in planning and executing client experience programs in alignment with annual property budgets
Accurately code and process invoices to avoid late fees, service interruptions, or reputational risks
Handle accounts receivable tasks such as rent statements, late fees, and lease-related billing, ensuring compliance with lease terms
Collaborate with the Property Manager to review collections regularly and ensure timely payments
Support financial operations by contributing to budget preparations, monthly financial reports, and variance analysis
Manage vendor and client insurance certificates to ensure compliance and proper documentation
Coordinate and lead client appreciation events as outlined in the property budget
Conduct property inspections regularly, document findings using appropriate tools, and assist in maintaining service and maintenance programs
Work closely with facilities and engineering teams to uphold high standards in property operations
Requirements:
Proven experience in property management or a related field
Familiarity with CRM systems and management software
Strong organizational and problem-solving skills
Ability to handle financial processes such as invoicing, collections, and budgeting
Knowledge of insurance certificate management and compliance
Excellent communication and interpersonal skills
Proficiency in property inspection tools and technologies
Ability to work collaboratively with cross-functional teams
What we offer:
medical, vision, dental, and life and disability insurance