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We are looking for a Property Administrator to support leasing operations and resident services for a multifamily community in Costa Mesa, California. This Long-term Contract position is ideal for someone who combines strong customer service skills with hands-on experience in lease administration, property coordination, and day-to-day office support. The role focuses on guiding prospective residents through the leasing process, maintaining accurate records, and helping ensure a smooth move-in and renewal experience.
Job Responsibility
Welcome prospective residents and visitors professionally, provide community information, and deliver a high standard of customer service throughout each interaction
Conduct property tours, highlight apartment and community features, and maintain show units and surrounding areas in presentation-ready condition
Prepare leasing paperwork, collect applications and deposits, and coordinate screening steps such as credit, background, and rental history reviews
Track unit availability, update leasing records, and submit completed applicant files to management while keeping applicants informed of their status
Coordinate move-in readiness by confirming apartments are prepared on schedule and reviewing required documents with incoming residents before occupancy
Re-engage prospects who have not yet signed, explore options that fit their needs, and refer them to related communities when appropriate
Support lease renewal activity by preparing renewal documents, distributing notices, and assisting with resident retention efforts
Maintain accurate resident and property data within management software, close out service requests, and follow up with residents regarding completed work orders
Promote the community through marketing initiatives, online listings, social media updates, and resident event support while observing company policies and housing regulations
Requirements
Experience in property management, residential leasing, or a related real estate support role
Working knowledge of lease documentation, application processing, and resident file administration
Familiarity with Yardi Software or similar property management systems
Strong customer service, communication, and interpersonal skills with the ability to build rapport quickly
Understanding of Fair Housing practices and the ability to follow applicable federal and state regulations
Ability to manage multiple priorities, maintain accurate documentation, and stay organized in a fast-paced environment
Experience supporting property inspections, resident coordination, and general office administration is preferred
What we offer
medical, vision, dental, and life and disability insurance