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This role will require you to provide comprehensive administrative and coordination support to the Estates Surveyors, facilitating efficient management of property portfolios, lease agreements, maintenance schedules, and compliance documentation.
Job Responsibility:
Maintain organised records of property data, including lease agreements, rent payments, and tenant details.
Assist in preparing presentations, reports, and other relevant materials.
Collaborate with internal teams and external stakeholders to ensure efficient project coordination.
Maintain up-to-date documentation of property-related activities.
Manage the diaries of the Estates Surveyor(s), scheduling meetings and coordinating appointments.
Organize visits and access for sub-contractors and stakeholders.
Assist Estates Surveyors in verifying tenant bank account details and preparing rent demands for approval.
Coordinate service charge procedures and compile landlord budgets for review and reconciliation.
Process and review insurance invoices, escalating those requiring additional documentation or clarification.
Enter purchase orders and invoices into the Proactis system, ensuring accuracy and proper coding.
Oversee estate-level rubbish control and manage Fixed Penalty Notices (FPNs).
Review lease clauses to determine repair liabilities
liaise with Maintenance, landlords, councils, and contractors to resolve issues.
Update the sub‑tenant database, issue recharges, resolve on-site tenant issues, and monitor arrears in conjunction with surveyors.
Work with Shop and Area Managers to schedule and organise landlord inspections and access visits.
Assist with updating lease documents and maintaining company leasehold systems.
Support shop closures by organising key handovers, waste clearance, and liaising with relevant parties.
Requirements:
Computer literate.
Organisational skills.
Ability to work independently as well as part of a team.
Ability to follow instructions as well as use own initiative.
Strong communication skills on phone and email.
What we offer:
bonuses
incentives
retail discount vouchers
monthly pension contributions
enhanced maternity & paternity pay
long-service recognition programme
life milestone rewards
recognition scheme to earn and convert points to spend with over 700 retailers
comprehensive financial wellbeing package including salary-based savings with a 5% boost
early access to earnings
free 121 financial coaching
mental health support including an independent Employee Assistance Programme
a 24/7 virtual GP service
complimentary eye tests
access to further training and development opportunities