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Property Administrator

United Kingdom, Newbury 30000.00 GBP / Year · Job Posted March 21, 2026
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Job Description

An administrator for the residential sales team in our Newbury office, the candidate will be a team player with excellent organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner. The candidate will have previous experience of working in a fast paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a full-time role which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers, and booking viewings.

Job Responsibility

  • Management and anti-money laundering processes as required by the Group, liaising with the internal on-boarding and compliance teams where necessary
  • Preparation of property brochures
  • Management of the invoicing process for the team
  • Registration of new buyers
  • Keeping window cards/brochure displays/office systems up-to-date
  • Liaising with potential buyers and arranging viewings/managing diaries
  • Maintaining client files and the Residential client database
  • Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum
  • Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes
  • Implement strategies for continuous improvement of business processes and increased efficiency
  • Any other ad-hoc administrative duties as required by the team

Requirements

  • GCSE level education (or equivalent standard), which will include English and Mathematics qualifications
  • Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
  • Demonstrable experience of supporting a team of professional fee earners
  • Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar
  • A strong communicator, both verbally and in writing with experience of customer service
  • Ability to establish and maintain effective working relationships with colleagues at all levels
  • Punctual and flexible in relation to working hours and duties
  • Prior experience of interpreting policies and procedures associated with AML regulations
  • Experience of undertaking client due diligence, including completing independent searches and sanction checks
  • Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made
  • Maintains a positive attitude towards routine tasks
  • Accurate and exceptional attention to detail
  • Understands and appreciates the importance of using discretion when dealing with sensitive information
  • An interest in working real estate/estate agency environment

What we offer

  • Health Cash Plan
  • 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits)
  • health screening
  • gym discounts
  • wellbeing support
  • volunteering opportunities
  • cycle to work scheme
  • eye care voucher
  • travel & retail discounts
  • travel insurance
  • concierge service
  • kids pass
  • open fairways golf card
  • great company culture and social events (including sports teams, charity events, art pass)
  • perks at work
  • Pension
  • life assurance at 8 x basic salary
  • group income protection
  • long term disability insurance
  • interest free season ticket loan
  • bonus scheme - you will be eligible to participate in the Company's Bonus Scheme
  • share incentive plan
  • financial and mortgage advice
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