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Coordinate daily administrative activities for property operations, including documentation, correspondence, and record maintenance for residential and commercial portfolios
Assist with leasing processes by preparing files, tracking application status, scheduling appointments, and supporting timely move-in and renewal activities
Maintain organized tenant and resident records in property management systems such as Yardi Software and OneSite, ensuring information is current and accurate
Support compliance efforts related to affordable housing programs by helping manage recertifications, income documentation, and required reporting for LIHTC, HUD, and tax credit properties
Respond to resident, tenant, and vendor inquiries with careful attention to detail and help resolve routine operational issues through effective follow-up
Prepare reports, update occupancy and rent data, and help monitor property performance metrics for management review
Work closely with site teams to support supportive housing and senior housing administration, including deadline tracking and file completeness
Contribute to operational continuity during property management system updates or process changes by helping maintain accurate data and administrative consistency
Requirements
Experience supporting property management operations in residential, commercial, or mixed-use environments
Working knowledge of leasing administration, tenant relations, and property documentation processes
Familiarity with affordable housing compliance requirements, including LIHTC, HUD, tax credit, or supportive housing recertification
Proficiency with property management platforms such as Yardi Software, OneSite, or similar systems
Strong organizational skills with the ability to manage multiple priorities and maintain detailed records accurately
Clear written and verbal communication skills for interacting with residents, tenants, vendors, and internal teams
Ability to handle sensitive financial and resident information with professionalism and discretion