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We are looking for a dedicated Property Administrator to join our team in Merritt Island, Florida. In this Contract-to-Permanent role, you will play a key part in maintaining a seamless leasing process while delivering exceptional customer service to prospective and current residents. Your ability to handle administrative tasks efficiently and assist with tenant relations will ensure the smooth operation of our community.
Job Responsibility:
Welcome and assess potential tenants, identifying their needs and matching them with available rental units
Conduct property tours with enthusiasm and provide detailed information about the community
Follow up with leads to close leases or refer prospects to sister properties when necessary
Assist applicants throughout the leasing process, ensuring a positive move-in experience
Stay informed about market availability, process applications, and provide timely updates to clients
Accurately complete leasing paperwork and input data into property management systems such as Yardi
Collect and process rent payments while maintaining organized financial records
Manage resident files, distribute necessary notices, and track leasing commissions and performance metrics
Support daily office operations and assist the management team with administrative tasks
Handle tenant collections and resolve conflicts effectively while maintaining clear and attentive communication
Requirements:
Proven experience in customer service, including answering inbound calls and email correspondence
Proficiency in data entry and familiarity with property management software such as Yardi
Strong interpersonal skills for conducting guided tours and assisting tenants
Ability to resolve conflicts and maintain a detail-oriented demeanor in challenging situations
Excellent organizational skills for managing resident files and processing paperwork
Knowledge of leasing processes and local rental market trends
Business casual attire required to maintain a detail-oriented appearance
Availability to work as a key holder and handle front desk reception duties
What we offer:
medical, vision, dental, and life and disability insurance
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