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Our client, a leading Business centre in Canterbury, is looking for an enthusiastic and proactive individual to join their team. As the Property Admin Coordinator, you will play a pivotal role in the success of the organisation by managing relationships with Tenants, Partners, Contractors, and Suppliers. With your strong understanding of Health and Safety, you will ensure a safe and welcoming environment for all.
Job Responsibility:
Develop and maintain effective relationships with Tenants, Partners, Contractors, and Suppliers
Proactively monitor and manage Customer satisfaction
Promptly resolve any Customer issues and/or complaints
Maintain a strong focus on health and safety, ensuring safe usage within the building
Line manage the Head Receptionist and Handyman
Ensure all vacant units are in a ready-to-show condition
Achieve lettings to meet sales and profitability objectives
Provide timely reporting to the Property Manager
Understand the Centre's financial goals and objectives
Minimise controllable expenses
Proactively chase debt
Effectively manage workloads within the team
Motivate Centre staff to provide excellent customer service
Ensure company policies and procedures are followed
Identify and nurture talent within the team
Requirements:
Previous experience in a Customer facing role
Excellent Administrative skills
Strong understanding of Health and Safety
Positive and proactive attitude
Ability to build strong relationships
Ability to handle challenges and fast-changing situations
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