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Property Adjuster Specialist - Field

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The Muse

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Location:
United States , Tampa

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Category:

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Contract Type:
Not provided

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Salary:

69920.00 - 133620.00 USD / Year

Job Description:

As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

Job Responsibility:

  • Proactively manages assigned claims caseload comprised of complex damages
  • Partners with vendors and internal business partners to facilitate complex claims resolution
  • Investigates claim damages by conducting research from various sources
  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals
  • Determines coverage through analyzing information involving complex policy terms and contingencies
  • Determines and negotiates complex claims settlement within authority limits
  • Maintains accurate, thorough, and current claim file documentation
  • Advance knowledge of estimating technology platforms and virtual inspection tools
  • Supports workload surges and catastrophe (CAT) response operations as needed
  • May be assigned CAT deployment travel
  • Works various types of claims, including ones of higher complexity
  • Works independently solving complex problems with minimal guidance
  • Adjusts complex claims with attorney involvement
  • Recognizes and addresses jurisdictional challenges
  • May require travel to resolve claims, attend training, and conduct in-person inspections
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled

Requirements:

  • High School Diploma or General Equivalency Diploma required
  • 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages
  • Advanced knowledge of estimating losses using Xactimate or similar tools and platforms
  • Proficient knowledge of residential construction
  • Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations
  • Proficient negotiation, investigation, communication, and conflict resolution skills
  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills
  • Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts

Nice to have:

  • US military experience through military service or a military spouse/domestic partner
  • 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
  • Prior experience adjusting property claims using virtual technologies
  • Prior property field adjuster experience handling DWG, APS and ALE adjustments
  • Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
  • Xactimate Level 1 and/or Level 2 certification
  • Prior deployments in support of catastrophes
  • Currently hold an active Adjuster License
  • Currently reside within or have the ability to self-relocate to Tampa, FL
What we offer:
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
  • company vehicle

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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