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To provide dedicated coordination of the Projects and Building Operations team.
Job Responsibility:
Track and manage Project and Operations team Corrigo work orders to ensure all SLAs are achieved
Coordination Of Operations team daily activities to ensure efficient working practices and service delivery excellence
Organise and conduct daily stand ups for the Operations team, using Jira and agile practices to effectively maintain workflow and understand blockers
Report the blockers back up to the management team in a timely manner in order to resolve the issues
Conduct detailed space audits to understand current space allocation, occupancy rates, and utilisation metrics
Support the PM to collaborate with internal stakeholders to understand business requirements, strategic objectives, and growth projections
Analyse data collected from space audits to identify opportunities for space consolidation, reconfiguration, and optimization
Maintain knowledge and support the implementation of GWS occupancy plans and align with the client’s overall workplace strategy
Work closely with design and construction teams to develop space plans, furniture layouts, and occupancy scenarios
Collaborate with project management teams such as PDS to ensure successful project execution and timely delivery of occupancy initiatives
Regularly communicate with the client and provide insights on space utilisation, occupancy trends, and potential cost-saving opportunities
Monitor space utilisation metrics, conduct ongoing analysis, and generate reports to measure the effectiveness of occupancy strategies
Stay updated on industry trends, emerging technologies, and best practices in occupancy planning and workplace design
Utilise computer-aided design (CAD) software and other tools to create detailed space plans, furniture layouts, and 3D renderings
Support PM to provide guidance on furniture selection, finishes, and materials that align with the client’s brand and design aesthetic
Conduct regular site visits, where required out of hours, to assess project progress, address design challenges, and ensure adherence to approved space plans
Support the communication and presentation of design concepts, space plans, and progress updates to the client and internal stakeholders
Assist Project Manager in the development of project plans, timelines, and budgets
Coordinate project activities and ensure adherence to project schedules and milestones
Communicate with project stakeholders, including the client, contractors, vendors, and internal teams, to ensure effective collaboration and timely project progress
Prepare and review project documentation, including contracts, proposals, change orders, and reports
Assist in the procurement process by evaluating vendor proposals, and supporting purchase orders process
Monitor project budgets, track expenses, and prepare financial reports and forecasts
Coordinate project meetings, take meeting minutes, and distribute actions and follow-ups
Track and manage project deliverables, ensuring all project milestones and objectives are achieved
Assist in conducting quality control checks on project deliverables to ensure compliance with the client requirements and standards
Provide support in risk assessment and issue resolution, escalating critical issues to the project manager when necessary
Continuously monitor project progress and proactively identify potential risks or delays, offering solutions and alternatives to mitigate challenges
Maintain project documentation, records, and files in an organised manner
Support with cover for the Project and Building Operations team in times of sickness and/or leave
Provide admin support for the management team
Requirements:
At least 3 years’ experience working in a similar position with a good understanding of FM business
Excellent communication and customer service skills
Capable of influencing within cross functional teams
Knowledge of varied PPM & Reactive Management Control Systems preferred
Analytical approach to problem solving, ability to influence others using own initiative to provide solutions to operational problems
PC literate with knowledge of google applications and experience of creating presentation materials desirable
Desire to develop skills and to progress is essential
Must be able to work under pressure
Must be able to work independently with excellent time management
Must lead by example
Knowledge of JDE, would be advantageous
Nice to have:
Knowledge of JDE, would be advantageous
What we offer:
We’ll offer you a competitive salary and benefits package