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Southampton Row is an eighteen bed hostel in Camden that provides specialist support to people facing some of the toughest barriers to stability in London. As a Project Worker, you will be at the heart of this work, offering consistent relationship based support to clients whose experiences may have made trust and engagement feel difficult. Each day brings opportunities to help someone stabilise, regain confidence and take steps towards a more independent and fulfilling life. You will carry a mixed caseload, carry out assessments, develop support and safety plans and work alongside residents through key work sessions, group activities and day to day contact. The rhythm of the service means no two days are the same; you might be helping someone navigate treatment pathways, advocating within a partner agency, supporting budgeting and benefit issues, or simply being the steady presence they need while managing the daily running of a residential environment. In this role, you will also shape and deliver our in house recovery programme, making sure clients voices and ideas drive the work. You will strengthen connections with external partners, contribute to local forums and share insight with colleagues to ensure the service remains consistent, compassionate and ambitious for every resident. Your work will help create a culture where people feel listened to and involved in decisions about their lives, and where staff learn from each other to provide thoughtful and joined up support. Single Homeless Project (SHP) is committed to developing its staff and this role offers a strong foundation for progression, with opportunities to build skills in trauma informed practice, multi agency partnership working, complex case management and co-production.
Job Responsibility:
Offer consistent relationship based support to clients
Carry a mixed caseload
Carry out assessments
Develop support and safety plans
Work alongside residents through key work sessions, group activities and day to day contact
Help someone navigate treatment pathways
Advocate within a partner agency
Support budgeting and benefit issues
Manage the daily running of a residential environment
Shape and deliver our in house recovery programme
Strengthen connections with external partners
Contribute to local forums
Share insight with colleagues to ensure the service remains consistent, compassionate and ambitious for every resident
Requirements:
Experience supporting adults through change, helping them set goals, overcome challenges and build independence
Stay calm under pressure and respond confidently to complex or crisis situations
Work collaboratively with partners and colleagues to create joined-up, effective support for every client
Organised, proactive and comfortable managing your own caseload and priorities
Share SHP’s belief that everyone has strengths, potential and the right to a safe, fulfilling life beyond homelessness
What we offer:
A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work