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Project Triage and Data Lead

United Kingdom, Wolverhampton 28547.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Are you a highly organised, analytical and collaborative individual with a proven record of working with children and young people within safeguarding, youth support or related services? Do you have experience of screening referrals, undertaking assessments or triaging cases within a safeguarding or specialist support setting? If so, St Giles is looking for a Project Triage and Data Lead to join our team and act as the first point of contact for referrals into the Teachable Moments Navigator Support Service, lead on screening, triage, and initial assessments, plus also support the allocation of cases and maintain oversight of referrals throughout their journey within the service.

Job Responsibility

  • Source, receive, screen and process referrals in line with safeguarding procedures and apply safeguarding thresholds and professional judgement to determine service eligibility and appropriate intervention pathways
  • Work with the Team Manager and operational teams to support triage and allocation, ensuring cases are matched to the most appropriate intervention based on risk, need and service capacity
  • Maintain oversight of referrals progressing through the service
  • Contribute to quality assurance processes, including participation in case closure panels to ensure interventions have addressed identified risks and cases are closed safely and appropriately
  • Maintain accurate and timely case records, ensuring all assessments, decisions and safeguarding actions are clearly documented in line with organisational policy, data protection and confidentiality requirements

Requirements

  • Experience of managing complex safeguarding concerns, including identifying and responding to risk and vulnerability
  • Experience of analysing information from multiple sources to inform professional judgement and decision making
  • Experience in data management, analysis, and reporting, including maintaining accurate records and producing insights to inform service delivery and evaluation
  • Knowledge of safeguarding legislation, procedures and thresholds relating to young people
  • Understanding of trauma-informed, strengths-based and child-centred approaches
  • Excellent interpersonal, relationship-building and communication skills, verbal and written
  • A flexible, collaborative and professional approach to your work

What we offer

  • Competitive salary
  • Generous leave allowance
  • Staff pension
  • Flexible working
  • Mentoring programme
  • Advice and counselling service
  • Access to clinical supervision
  • Season ticket loan
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