Project Trainer

• Deliver training programs for new hires and existing team members (Training & Nesting)
• Design and conduct refresher training sessions based on project challenges, quality insights, top errors, and product updates
• Provide floor support, answer associate queries, and ensure policy clarity and accuracy
• Generate and publish daily training and nesting performance reports
• Conduct ongoing knowledge checks and timely training sessions based on recurring issues or updates
• Collaborate with quality and operations teams to align on performance expectations and training priorities

• Proven ability to learn, apply concepts, and adapt quickly, supported by a college degree or equivalent practical experience
• At least 1 year in coaching, or training role (e.g., Trainer, Team Leader, SMEs)
• Strong experience in training and developing team members to enhance performance
• Ability to build and sustain high-performing teams and support staff retention
• Proficient in monitoring KPIs, analyzing performance data, and identifying improvement areas
• Excellent coordination skills with management
• strong communication, comprehension, and stakeholder alignment abilities
• Highly detail-oriented, with strong report management and the ability to plan for unexpected situations or workflow changes
• Proficient in English with strong written and verbal communication skills
• Willing to be assigned in Imus or Bacoor City, Cavite

Experience in Human Intelligence Tasks (HITs) or data annotation projects